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Bilingual Sales Support Specialist I

3 months ago

Old Toronto, Canada Robertson & Company Full time
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Introduction: Robertson is seeking a skilled Bilingual Sales Support Specialist to join our client.

Contract Dates: 12 months

Pay Rate: $24.97 per hour

Business Hours: Monday to Friday

Job Responsibilities:
  • Conducts in-depth interviews encompassing lifestyle and medical questions, to facilitate the underwriting process for clients who have applied for individual insurance (i.e: Life Insurance, Critical Illness Insurance)
  • Utilizes excellent interpersonal skills and an ability to probe tactfully when eliciting personal and medical information
  • Demonstrates exceptional attention to detail and active listening skills
  • Manages workload efficiently with the use of excellent organization and time-management skills
  • Respects the confidentiality of sensitive and private information
  • Addresses customers' concerns in a professional and knowledgeable manner
Experience & Qualification Requirements:
  • Bilingualism (English/French) is required
  • Medical knowledge, terminology, or experience is required
  • Experience working with a high degree of accuracy in a fast-paced environment while under time constraints
  • Excellent spelling and grammar are a must
  • Experience providing outstanding customer service
Personal Attributes:
  • Excellent verbal and written communication skills
  • Highly motivated and able to work independently or with minimal supervision
****ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS****

How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.

Robertson & the clients we represent are equal opportunity employers, committed to diversity and inclusion. Robertson is a certified diverse supplier and actively seeks to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. We champion building a diverse and inclusive environment. #J-18808-Ljbffr