Bilingual Technical Call Center Agent
3 days ago
Required Skills & Experience- 2+ years general call center/CSR/sales experience- Strong communication skills in English and French, both written and verbal- Technical aptitude with databases/software/platforms- Proficient with Microsoft Suite- Excellent phone presence and overall energetic individual- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid, and complete information to customer by using the appropriate methods/toolsNice to Have Skills & Experience- Microsoft Dynamics experienceJob DescriptionInsight Global is looking for a Call Center Agent to join the Customer Solution Centers team at a Fortune 100 IT company. The Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. The technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems. This individual will be responsible for receiving inbound calls from B2B clients. Core Responsibilities: Applies developed knowledge of the job skills, company policies and procedures to complete a wide variety of assignments/tasks. Thorough understanding of the general/technical aspects of the job. Works on assignments that are moderately complex in nature and require ordinary problem resolution and independent judgment. Works under limited supervision and normally receives no instructions on routine work and general instructions given for new assignments.
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Bilingual Technical Call Center Agent
1 day ago
Kanata, Canada Insight Global Full timeRequired Skills & Experience- 2+ years general call center/CSR/sales experience- Strong communication skills in English and French, both written and verbal- Technical aptitude with databases/software/platforms- Proficient with Microsoft Suite- Excellent phone presence and overall energetic individual- Build sustainable relationships and trust with customer...
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Bilingual Technical Call Center Agent
3 days ago
Kanata, Canada Insight Global Full timeRequired Skills & Experience- 2+ years general call center/CSR/sales experience- Strong communication skills in English and French, both written and verbal- Technical aptitude with databases/software/platforms- Proficient with Microsoft Suite- Excellent phone presence and overall energetic individual- Build sustainable relationships and trust with customer...
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Bilingual Technical Call Center Agent
3 days ago
Kanata, Canada Insight Global Full timeRequired Skills & Experience - 2+ years general call center/CSR/sales experience - Strong communication skills in English and French, both written and verbal - Technical aptitude with databases/software/platforms - Proficient with Microsoft Suite - Excellent phone presence and overall energetic individual - Build sustainable relationships and trust with...
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Bilingual Technical Call Center Agent
4 days ago
Kanata, Canada Insight Global Full timeRequired Skills & Experience- 2+ years general call center/CSR/sales experience- Strong communication skills in English and French, both written and verbal- Technical aptitude with databases/software/platforms- Proficient with Microsoft Suite- Excellent phone presence and overall energetic individual- Build sustainable relationships and trust with customer...
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Bilingual Technical Call Center Agent
5 days ago
Kanata, Ontario, K0A, Ottawa region, Canada Insight Global Full timeRequired Skills & Experience- 2+ years general call center/CSR/sales experience- Strong communication skills in English and French, both written and verbal- Technical aptitude with databases/software/platforms- Proficient with Microsoft Suite- Excellent phone presence and overall energetic individual- Build sustainable relationships and trust with customer...
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Bilingual Call Center Representative
4 weeks ago
Kanata, Canada Insight Global Full time2 Years Contract+ Opportunity for permanent On SiteSalary: 20-22/hr Bilingual (French/English) Job Description: Insight Global is looking for a Call Center Agent to join the Customer Solution Centers team at a Fortune 100 IT company. The Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales,...
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Bilingual Call Center Representative
4 weeks ago
Kanata, Canada Insight Global Full time2 Years Contract+ Opportunity for permanent On Site Salary: 20-22/hr Bilingual (French/English) Job Description: Insight Global is looking for a Call Center Agent to join the Customer Solution Centers team at a Fortune 100 IT company. The Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access,...
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Bilingual Call Center Representative
4 weeks ago
Kanata, Canada Insight Global Full time2 Years Contract+ Opportunity for permanent On SiteSalary: 20-22/hr Bilingual (French/English) Job Description: Insight Global is looking for a Call Center Agent to join the Customer Solution Centers team at a Fortune 100 IT company. The Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales,...
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Call Center Operations Manager
1 month ago
Kanata, Canada AutoShack Full timeJob Title: CCall Center Operations ManagerLocation: Onsite, Stittsville, OntarioCompany Overview:AutoShack is a leader in the automotive aftermarket industry, delivering high-quality parts through e-commerce platforms and an expanding retail division. As part of our national growth strategy, we are centralizing all customer interactions through our Call...
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Call Center Operations Manager
1 month ago
Kanata, Canada AutoShack Full timeJob Title: CCall Center Operations ManagerLocation: Onsite, Stittsville, OntarioCompany Overview:AutoShack is a leader in the automotive aftermarket industry, delivering high-quality parts through e-commerce platforms and an expanding retail division. As part of our national growth strategy, we are centralizing all customer interactions through our Call...
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Call Center Operations Manager
1 month ago
Kanata, Canada AutoShack Full timeJob Title: CCall Center Operations Manager Location: Onsite, Stittsville, Ontario Company Overview: AutoShack is a leader in the automotive aftermarket industry, delivering high-quality parts through e-commerce platforms and an expanding retail division. As part of our national growth strategy, we are centralizing all customer interactions through our...
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Call Center Operations Manager
1 month ago
Kanata, ON, Canada AutoShack Full timeJob Title: CCall Center Operations Manager Location: Onsite, Stittsville, Ontario Company Overview: AutoShack is a leader in the automotive aftermarket industry, delivering high-quality parts through e-commerce platforms and an expanding retail division. As part of our national growth strategy, we are centralizing all customer interactions through our...
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Call Center Operations Manager
1 month ago
Kanata, ON, Canada AutoShack Full timeJob Title: CCall Center Operations Manager Location: Onsite, Stittsville, Ontario Company Overview: AutoShack is a leader in the automotive aftermarket industry, delivering high-quality parts through e-commerce platforms and an expanding retail division. As part of our national growth strategy, we are centralizing all customer interactions through our...
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Kanata, Canada Insight Global Full timeAt Insight Global, we are seeking a highly skilled and experienced technical professional to join our team as a Call Center Agent in the Customer Solution Centers. The ideal candidate will possess excellent communication skills in English and French, both written and verbal, and have a strong technical aptitude with databases/software/platforms.The...
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Front Desk Agent
7 months ago
Kanata, Canada GLo Kanata Ottawa West Full timeResponsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest requests and resolve any issues or complaints promptly - Maintain a...
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Head of Medical Operations
1 month ago
Kanata, ON, Canada AutoShack Full timeAutoShack is a leader in the automotive aftermarket industry, delivering high-quality parts through e-commerce platforms and an expanding retail division. As part of our national growth strategy, we are centralizing all customer interactions through our Call Center in Stittsville, Ontario. The ideal candidate will be a skilled multi-tasker with experience...
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Store Technical Service Representative
7 months ago
Kanata, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Representative, which we call an In Store Service Agent 1. In this role, you will provide technical support to customers by understanding their needs and creating solutions. Join us and grow your career with our retail team as a Store...
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Consumer Resource Center Specialist
1 month ago
Kanata, Canada Reckitt Full timeHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a...
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Store Technical Service Representative
7 months ago
Kanata, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Representative (2), which we call an In Store Service Agent 2. In this role, you will provide technical support to customers by understanding their needs and creating solutions. Join us and grow your career with our retail team as a Store...
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Bilingual Technical Recruiter
1 month ago
Kanata, Canada Syntronic Full timeAre you ready to be part of a leading global engineering design house specializing in the design and development of embedded software/hardware, electronics, and electro-mechanics? **What we’re looking for** - An energetic, enthusiastic team player who takes pride in their work - Someone looking to be part of a fast growing and dynamic global...