Store Technical Service Representative

5 months ago


Kanata, Canada Best Buy Full time

Are you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Representative (2), which we call an In Store Service Agent 2. In this role, you will provide technical support to customers by understanding their needs and creating solutions.

Join us and grow your career with our retail team as a Store Technical Service Representative (2).

What you’ll do:
- Create an amazing customer experience by assisting with electronic products diagnosis, testing and repair- Provide information and expert advice to customers on Best Buy products and services- Perform repairs, upgrades, and related services- Cultivate an inclusive team and learning culture

What we’re looking for:
- Minimum 2 years’ experience testing consumer electronics in a service centre environment- Enthusiasm to support and assist our customers- Flexibility to adapt to dynamic situations in a fast-paced environment- A commitment to maintaining a safe and fun working environment

Why you’ll love it here:
- Flexible schedules, as per business needs- Employee discounts on awesome tech- Competitive compensation and benefits- An inclusive, fun, and supportive team who you will quickly call friends- Training programs to build new and transferable skills and achieve certifications

Join our amazing team

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (In Store Service Agent 3, Team Lead).

Whatever the role, we strive to give our people the necessary tools and training to make a difference.

745 Kanata Avenue, Kanata, ON K2T 1H9



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