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Community Outreach Coordinator

4 weeks ago

Niagara Falls, Canada Tripshepherd Full time

Community Outreach Coordinator


Location: Niagara Falls, Ontario (with potential travel)

Reports to: Head of Marketing (Brandon Mimms) & Operations (Tope Akinwumi)

About Tripshepherd

Tripshepherd is redefining travel by creating authentic, locally-driven experiences that connect travelers with passionate experts, influencers, and hosts worldwide. We believe in transformational travel —where exploration isn’t just about visiting a place, but truly experiencing it, guided by those who know it best.

We’re a fast-growing, high-energy startup with a vision-driven culture —we thrive on innovation, collaboration, and pushing boundaries. If you’re excited about building a global network of creators and shaping the future of travel, this role is for you .

What is a Co-Creator at Tripshepherd?

A Co-Creator is any passionate individual—local guide, influencer, or experience host—who designs and delivers unique travel experiences on our platform. They’re the heart of Tripshepherd, bringing authentic, memorable adventures to travelers worldwide.

As Co-Creator Onboarding & Partnerships Manager , your mission is to find, onboard, and empower these creators, ensuring they have the tools, training, and community support to thrive on the platform.


Key Responsibilities

  • Co-Creator Recruitment & Outreach (Primary)
  • Actively identify and recruit high-quality co-creators through social media, networking events, and direct outreach.
  • Manage inbound applications and selectively onboard top-tier creators.
  • Develop and execute outreach campaigns across Instagram, LinkedIn, and niche travel communities to drive sign-ups.
  • Onboarding & Training
  • Guide new co-creators through experience concepting, pricing, storytelling, and video content.
  • Partner with marketing to equip creators with tools and strategies for self-promotion.
  • Provide ongoing coaching and feedback to help co-creators refine and optimize their experiences.
  • Community Engagement & Retention
  • Foster a thriving co-creator community through webinars, virtual meetups, and localized gatherings.
  • Implement engagement strategies (creator spotlights, feedback loops) to maximize retention and satisfaction.
  • Identify churn triggers and proactively address creator concerns to retain top talent.
  • Tracking & Performance Optimization
  • Own key performance metrics, including:
  • Number of co-creators onboarded per city
  • Experience activation rate (how many creators successfully launch experiences)
  • Quality benchmarks (reviews, engagement, revenue)
  • Use data-driven insights to refine recruitment and onboarding processes.
  • Work closely with product & tech teams to improve self-Cserve onboarding tools.
  • Scaling & Growth
  • Develop scalable onboarding materials, including training guides, self-serve tutorials, and community resources.
  • Establish partnerships with travel influencers and niche communities to attract future co-creators.
  • Align with Tope (Ops) and Brandon (Marketing) to match supply and demand in launch cities.



Who You Are

Must-Haves

  • 2–5 years of experience in sales, influencer relations, community management, or a similar front-facing recruitment role.
  • Proven track record of leading outreach campaigns and closing partnerships.
  • Exceptional communication skills (written, verbal, and presentation) with the ability to engage across social media.
  • Highly organized and comfortable with data analytics tools (Google Sheets, CRM software).
  • Passionate about community-building and fostering long-term engagement.

Nice-to-Haves

  • Experience building or managing an influencer/creator network.
  • Previous travel industry experience or a deep passion for immersive experiences.
  • Familiarity with remote collaboration tools (Slack, Trello, Notion, etc.).
  • Ability to speak multiple languages (a plus for global outreach).



Ideal Candidate Attributes

  • Charismatic & Persuasive – You know how to sell an opportunity and get people excited.
  • Sales-Driven & Results-Oriented – You can convert outreach into successful partnerships.
  • Community-Builder – You thrive on engaging, supporting, and retaining creators.
  • Metrics-Minded – You analyze KPIs, iterate on processes, and optimize for success.
  • Growth Mindset – You embrace experimentation, learning, and adapting quickly.



Why Join Us?

  • Culture of Innovation & Impact – Be part of a fast-moving, purpose-driven team that is shaping the future of travel.
  • Travel Opportunities – Visit launch cities and onboard co-creators in person.
  • High-Impact Role – Own a critical part of Tripshepherd’s growth strategy and make a visible difference.
  • Startup Energy, Big Potential – Work closely with leadership, grow quickly, and have the freedom to test bold ideas.




How to Apply

We’re not just looking for a résumé—we want to see your approach to community building & outreach

Apply with:

  • Your résumé or LinkedIn profile.
  • A short pitch or cover letter (no more than 300 words) answering:
  • How would you find, recruit, and onboard co-creators for Tripshepherd?
  • What’s one creative idea you’d test to keep co-creators engaged long-term?

Send your application to and let us know why you’re the perfect fit for this role.

Let’s build the future of travel together.