Community Housing and Relocation Coordinator

2 weeks ago

Niagara Falls, Ontario, Canada University of Niagara Falls Canada Full time
Community Housing & Relocation Coordinator Employment Type: Full-Time, Permanent (Onsite)
Under the direction of Student Experience Leadership the Community Housing & Relocation Coordinator plays a pivotal role in supporting UNF students in locating and maintaining safe, secure housing in the Niagara region. This position actively contributes to the enrichment of the student experience at UNF by shaping community housing student services and supports; delivering educational programs and initiatives on housing options and executing a service-oriented mediation approach tailored to meet the needs of both students and the local community. The Community Housing & Relocation Coordinator collaborates with campus partners to cultivate robust University – Community relationships by advancing current and potential housing partnerships.

Community Housing Services
Facilitate communication between students and landlords to help them navigate the rental housing market surrounding UNF.
Create and distribute resources for students, landlords, staff, and community stakeholders.
Oversee external contracts and listing services to assist students in their search for accommodation, ensuring listings are accurate and up to date.
Create materials to promote behavioral expectations related to student civility, personal conduct, and property upkeep.

Relocation Guidance
Provide personalized support to students relocating to Canada and/or the Niagara Region, including information on local amenities, transportation, and community resources.
Assist students with housing-related concerns through guidance and referrals.
Provide information on family-friendly housing options, daycare services, and other child and family support resources.
landlords, fellow students, or community housing partners regarding housing and lifestyles.

Provide individualized guidance to students seeking off-campus housing, ensuring they understand their rights and responsibilities.
Support international and out-of-province students as they adjust to living in the Niagara Region.
Offer referrals to family-oriented resources, including childcare services, local schools, and community programs that support students with dependents.
Work closely with Student Success Office colleagues to ensure housing support is integrated with broader student wellness and success initiatives.
Collaborate with campus partners to develop an integrated approach to support at-risk students. Enhance and expand community housing and relocation services to better support student needs.
Strengthen partnerships with landlords, community organizations, and campus stakeholders to increase available housing resources and support services.

Administration & Other
Participate in a weekly rotation on the reception desk as a member of the Student Experience Team. This may include tasks such as providing front desk coverage, assisting during holidays or absences, and working physically at the residence to ensure smooth operations.
Conduct research on best practices, actively participate in professional associations and organizations, and engage with institutional and GUS Canada partners to stay informed and connected in the field.
Take the lead on special projects and initiatives as assigned by the Student Experience Leadership or other members of the UNF Leadership Team.
Parter with campus colleagues to bring these visions to fruition.
Be available for some evening and weekend work, such as during student orientation.
Capable of handling diverse situations, multiple projects, and rapidly changing priorities.
Exhibits excellent collaboration and partnership development skills, building trust and cooperation with various stakeholders.
Possesses creative problem-solving abilities and exercises sound professional judgment, especially in handling confidential/sensitive matters.
Demonstrates intermediate computer skills in Microsoft Office, with a quick learning ability for new programs.
Exhibits proficiency in facilitating training sessions, showcasing strong presentation skills.
Experience supporting international communities and communicating effectively with a variety of audiences.
Undergraduate degree in a related field
Experience supporting operations in a college/university residence environment, homestay program or property management role.
Possesses a solid understanding of related Student Housing policies and procedures, as well as familiarity with the Residential Tenancies Act (RTA), AODA & MFIPPA.
Experience in conducting physical quality assurance inspections and coordinating inspections of facilities to audit and report on facility conditions is an asset.

Diversity, inclusion and equity
The University of Niagara Falls Canada (UNF) is strongly committed to equity, diversity, and inclusivity within its community and especially invites applications from all qualified candidates. Racialized persons / persons of color, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQI+ persons, and others who may contribute to the further diversification of ideas are encouraged to apply.

parental, elder care, and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, UNF will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.

however, Canadian citizens and permanent residents will be given priority.

We will accommodate the needs of the applicants and the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the selection process, please advise jobs@unfc.

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