Bilingual Customer Accounts Associate

2 weeks ago


Markham, Canada Leap Recruitment Partners Full time

Bilingual Assistant Customer Accounts AssociateLocation: Markham, ON (Hybrid – 2 to 3 days per week in office)Shift: Monday to Friday | 37.5 hours per week | Morning shiftType: 12-Month Contract with the possibility for extensionPay Rate: $28.50 per hour (No benefits while on contract)Training: Up to 3 months (fully onsite, 5 days per week, after training is complete, the role goes hybrid).Are you fluent in French and English and looking to build your career with a global automotive finance leader?Our client, a Fortune 15 company providing retail, leasing, and wholesale financial services to dealerships and customers across Canada, is seeking a Bilingual Assistant Customer Accounts Associate to join their Collections Team in Markham.Key ResponsibilitiesContact customers with accounts 15–59 days past due and arrange suitable payment plansManage inbound calls and assist clients with account inquiriesSupport Total Loss evaluations and related documentationComplete administrative and departmental duties as requiredQualifications:Full fluency in both French and English (written and spoken)Background in finance, accounting, or related disciplines is requiredPrevious accounts or collections experience will be considered a strong assetStrong communication, negotiation, and decision-making skillsExcellent organizational skills with the ability to manage multiple prioritiesSelf-motivated and able to work independentlyCollege diploma or university degree, preferably in a business-related fieldWhy JoinOpportunity to work with a globally recognized automotive finance companyCompetitive hourly pay and stable weekday scheduleStructured training and professional growth within a supportive hybrid work environmentAt Leap Recruitment Partners, we are an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We are committed to fostering an inclusive and respectful workplace for all.



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