front desk clerk, hotel
1 month ago
- Education:
- Expérience: Education
- Secondary (high) school graduation certificateTasks
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer serviceExperience
- Experience an asset
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week
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