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    {"h2": "Job Summary", "p": "We are seeking a skilled Front Desk Agent to join our team at Days InnTerrace. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.", "ul": [{"li": "Register arriving guests and assign rooms"}, {"li": "Process group arrivals and departures"},...

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    {"h2": "Job Summary", "p": "We are seeking a skilled Front Desk Agent to join our team at Days InnTerrace. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.", "ul": [{"li": "Register arriving guests and assign rooms"}, {"li": "Process group arrivals and departures"},...

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front desk agent

5 months ago

Terrace, Canada Best Western Terrace Inn and Terrace Inn Liquor Store Full time
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateWork setting
  • Hotel, motel, resortTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer serviceComputer and technology knowledge
  • Word processing software
  • InternetWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periodsPersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team playerExperience
  • Will train
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week