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Front Desk Representative

2 months ago


Terrace, Canada Days InnTerrace Full time
{"h2": "Job Summary
", "p": "We are seeking a skilled Front Desk Agent to join our team at Days InnTerrace. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.
", "ul": [{"li": "Register arriving guests and assign rooms
"}, {"li": "Process group arrivals and departures
"}, {"li": "Take, cancel and change room reservations
"}, {"li": "Provide information on hotel facilities and services
"}, {"li": "Provide general information about points of interest in the area
"}, {"li": "Process guests\" departures, calculate charges and receive payments
"}, {"li": "Balance cash and complete balance sheets, cash reports and related forms
"}, {"li": "Maintain an inventory of vacancies, reservations and room assignments
"}, {"li": "Clerical duties (i.e. faxing, filing, photocopying)
"}, {"li": "Answer telephone and relay telephone calls and messages
"}, {"li": "Assist clients/guests with special needs
"}, {"li": "Contact customers to deliver requested wakeup calls
"}, {"li": "Provide customer service
"}], "h2": "Work Conditions and Physical Capabilities
", "ul": [{"li": "Fast-paced environment
"}], "h2": "Personal Suitability
", "ul": [{"li": "Efficient interpersonal skills
"}, {"li": "Flexibility
"}, {"li": "Reliability
"}, {"li": "Work Term: Permanent
"}, {"li": "Work Language: English
"}, {"li": "Hours: 35 to 40 hours per week
"}]