customer service clerk

Found in: Talent CA 2 C2 - 6 days ago


Vancouver, Canada Active Chi Enterprise Ltd Full time
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateTasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Provide customer serviceComputer and technology knowledge
  • MS Excel
  • MS Outlook
  • MS Word
  • MS OfficeWork conditions and physical capabilities
  • Attention to detailExperience
  • Will train
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week

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