Automotive Dealer Engagement Specialist

2 weeks ago

Calgary, Canada Equest Full time
"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun "

The Opportunity:

We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help.

We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.

The Role:

Are you a self-starter? Do you have the skills to coach others in a group setting, foster a sense of community amongst others, and collaborate with coworkers to produce a positive customer experience? Then PBS Systems is looking for you

Our Dealer Engagement Specialists are proactive mentors that strive to share the PBS products and their capabilities, with our customers to help increase adoption and enhance the customer experience.

Successful Dealer Engagement Specialists must be able to confidently convey the PBS culture through professional appearance, charismatic presentations, creating and maintaining genuine business relationships and can perform under pressure. Quickly get up to speed on our products through an incentive-based training process that will help you understand our software and how it applies in a dealership setting, helping you to become an expert in both.

This position will be based in our Calgary, AB office and is not a remote work opportunity.

Responsibilities:
  • Proactively host customer engagement sessions
  • Promote adoption of our products/services
  • Orchestrate a sense of community amongst our customers
  • Create conference/workshop content and presentations
  • Be available as a product expert (Achieved through PBS certification, knowledge of dealership structure and processes and understanding common issues the software can alleviate. New hires will be offered onsite time to gain a better understanding of the dealership)
  • Work with other departments to understand challenges facing customers as well as new and upcoming features to showcase.


Qualifications:
  • Ability to work independently; self-starter/ self-motivated.
  • Previous experience in the Automotive Industry or Dealership environment in BDC (Business Development Center/CRM (Customer Relations Management) and Service Support
  • Previous experience with Dealership Management Software (DMS)
  • Excellent verbal and written communication skills
  • Strong presentation and public speaking skills
  • Project management skills
  • Exceptional organizational and time management skills
  • Customer focus / excellent customer service skills
  • Solid computer knowledge, including Microsoft Office Suite
  • Strong problem solving & trouble shooting skills
  • Strong documentation abilities
  • Strong multi-tasking & prioritization
  • Willingness to commit to an ongoing system of education and cross-training.
  • Travel within Canada and the USA (up to 1wk/month) is required; in consequence, a valid passport and/or US visa (if applicable) will be a requirement.


What we offer:
  • Internal promotion and growth opportunities
  • An education department dedicated to helping you with professional and personal development.
  • Corporate membership to Goodlife
  • Free parking
  • Staff events
  • Great referral bonus
  • Staff discounts with GM, Dell, and more

Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodations will be provided during the hiring process

  • Dealer Engagement Specialist

    4 weeks ago

    Calgary, Alberta, Canada PBS Systems Full time

    The OpportunityPBS Systems is a leading provider of dealership management software, and we're looking for a talented individual to join our team as a Dealer Engagement Specialist. As a key member of our sales team, you will be responsible for building relationships with our customers, understanding their needs, and providing them with the best possible...

  • Dealer Engagement Specialist

    1 month ago

    Calgary, Alberta, Canada PBS Systems Full time

    The OpportunityPBS Systems is a leading provider of dealership management software, and we're looking for a talented individual to join our team as a Dealer Engagement Specialist. As a key member of our sales team, you will be responsible for building relationships with our customers, understanding their needs, and providing them with the best possible...

  • Dealer Engagement Specialist

    3 weeks ago

    Calgary, Alberta, Canada PBS Systems Full time

    At PBS Systems, we're looking for a skilled Dealer Engagement Specialist to join our team. As a key member of our customer success team, you'll be responsible for fostering strong relationships with our dealership partners and helping them get the most out of our software platform.The Opportunity:We're a fast-growing company with a unique approach to...

  • Dealer Engagement Specialist

    3 weeks ago

    Calgary, Alberta, Canada PBS Systems Full time

    At PBS Systems, we're looking for a skilled Dealer Engagement Specialist to join our team. As a key member of our sales team, you'll be responsible for building strong relationships with our customers and helping them get the most out of our software platform.The Opportunity:We're a fast-growing company with a unique approach to customer relationships. Our...

  • Dealer Engagement

    5 months ago

    Calgary, Canada PBS Systems Full time

    “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun!"  The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail...

  • Dealer Engagement Specialist

    4 weeks ago

    Calgary, Alberta, Canada PBS Systems Full time

    The OpportunityPBS Systems is a leading provider of dealership management software, and we're seeking a talented individual to join our team as a Dealer Engagement Specialist. In this role, you'll have the opportunity to work with our customers to help them get the most out of our software and improve their business operations.The RoleAs a Dealer Engagement...

  • Dealer Engagement Specialist

    4 weeks ago

    Calgary, Alberta, Canada PBS Systems Full time

    The OpportunityPBS Systems is a leading provider of dealership management software, and we're seeking a talented individual to join our team as a Dealer Engagement Specialist. In this role, you'll have the opportunity to work with our customers to help them get the most out of our software and improve their business operations.The RoleAs a Dealer Engagement...

  • Dealer Engagement Specialist

    5 days ago

    Calgary, Alberta, Canada PBS Systems Full time

    The Opportunity:PBS Systems is a leading provider of dealership management systems in North America, and we're seeking a talented individual to join our team as a Dealer Engagement Specialist.The Role:We're looking for a proactive and charismatic professional who can confidently convey the PBS culture and products to our customers, fostering a sense of...

  • Dealer Engagement Specialist

    3 weeks ago

    Calgary, Alberta, Canada PBS Systems Full time

    Are you a self-starter looking for a challenging role in the automotive industry? PBS Systems is seeking a Dealer Engagement Specialist to join our team in Calgary. As a key member of our sales and service team, you will be responsible for promoting the adoption of our products and services, fostering a sense of community among our customers, and providing...

  • Dealer Engagement Specialist

    2 weeks ago

    Calgary, Alberta, Canada PBS Systems Full time

    At PBS Systems, we're on a mission to revolutionize the way people buy and service cars. As a Dealer Engagement Specialist, you'll play a crucial role in helping us achieve this goal.The Opportunity:We're looking for a self-starter who can coach others in a group setting, foster a sense of community amongst our customers, and collaborate with coworkers to...

  • Dealer Engagement Specialist

    2 weeks ago

    Calgary, Canada PBS Systems Full time

    “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “ **The Opportunity**: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail...

  • Automotive Systems Specialist

    2 weeks ago

    Calgary, Alberta, Canada CMP Automotive Full time

    Job SummaryCMP Automotive seeks a skilled Automotive Systems Specialist to join our team. As an Automotive Systems Specialist, you will be responsible for adjusting, repairing, or replacing parts and components of automotive systems, testing and adjusting repaired systems to manufacturer's specifications, and estimating parts and labor costs to perform...

  • Automotive Systems Specialist

    3 weeks ago

    Calgary, Alberta, Canada CMP Automotive Full time

    At CMP Automotive, we are seeking an experienced Automotive Systems Specialist to join our team. As an Automotive Systems Specialist, you will be responsible for adjusting, repairing, or replacing parts and components of automotive systems. You will also test and adjust repaired systems to manufacturer's specifications, estimate parts and labor costs to...

  • Automotive Repair Specialist

    7 hours ago

    Calgary, Alberta, Canada CMP Automotive Full time

    Job OverviewCMP Automotive seeks a skilled Automotive Repair Specialist to join our team. In this role, you will be responsible for adjusting, repairing, and replacing parts and components of automotive systems.Salary$45,000 - $60,000 per year, depending on experience.Job DescriptionTest and adjust repaired systems to manufacturer's specificationsEstimate...

  • Automotive Support Specialist

    6 hours ago

    Calgary, Alberta, Canada Browns Automotive Full time

    Browns Automotive is seeking an energetic and dedicated individual to join our team as an Automotive Support Specialist. This is a full-time permanent position with a competitive salary of $45,000 - $55,000 per year, depending on experience.Job Description:The primary function of this role is to provide support to our mechanics and tradespeople in the...

  • Regional Dealer Support Specialist

    2 days ago

    Calgary, Alberta, Canada Honda Canada Full time

    Dealer Relations Manager Job DescriptionThe role of Dealer Relations Manager requires effective leadership and guidance to support the dealer network through customer-centric initiatives. The position involves working in partnership with Honda Canada to generate business and profitability for the company.Key Responsibilities:Develop and implement territory...

  • Automotive Business Development Representative

    2 weeks ago

    Calgary, Alberta, Canada Equest Full time

    The OpportunityWe are seeking a highly motivated and experienced Automotive Dealer Engagement Specialist to join our team at PBS Systems. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and driving adoption of our products and services.Key...

  • Automotive Repair Specialist

    4 weeks ago

    Calgary, Alberta, Canada CMP Automotive Full time

    Job SummaryCMP Automotive is seeking a skilled Automotive Service Technician to join our team. As a key member of our maintenance team, you will be responsible for diagnosing and repairing complex automotive issues, ensuring our vehicles are safe and reliable.Key ResponsibilitiesDiagnose and repair automotive systems, including engine, transmission, and...

  • Customer Service Specialist

    5 months ago

    Calgary, Canada Kaizen Automotive Group Full time

    Kaizen Automotive Group is one of the fastest growing Automotive Groups in Canada. As one of Canada’s 50 Best Managed Companies, we are always looking to expand and grow our business. Valuing accountability, integrity, and professionalism, Kaizen Automotive Group is proud to continuously employ the best people. We are currently looking to hire a **CUSTOMER...

  • Customer Service Specialist

    1 month ago

    Calgary, Canada Kaizen Automotive Group Full time

    Kaizen Automotive Group is one of the fastest growing Automotive Groups in Canada. As one of Canada’s 50 Best Managed Companies, we are always looking to expand and grow our business. Valuing accountability, integrity, and professionalism, Kaizen Automotive Group is proud to continuously employ the best people. We are currently looking to hire a **CUSTOMER...