customer service supervisor

4 weeks ago


Brampton, Canada 2479921 Ontario Inc. Full time
  • Education: Bachelor's degree
  • Experience: 1 year to less than 2 yearsWork setting
  • Retail businessTasks
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize payments by cheque
  • Authorize return of merchandise
  • Establish work schedules
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Conduct performance reviewsArea of specialization
  • Retail storeWork conditions and physical capabilities
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walkingPersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Reliability
  • Team player
  • Judgement
  • Ability to multitask
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week

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