Customer Service Representative
4 weeks ago
**Who We Are**: Robert Bury & Company, established in 1904, is an industry leader in the distribution of high quality products and accessories to the furniture, kitchen cabinet, store fixture, millwork and other woodworking related industries. Today we operate 8 sales and distribution centers strategically located throughout Canada.
Our customer service representatives provide essential support to our customers by providing superior product knowledge, troubleshooting order challenges and offering the highest level of customer service.
**Key Duties & Responsibilities**:
- Delivering exceptional customer service to existing clients
- Help customers troubleshoot existing orders
- Respond to customer queries regarding product line
- Develop a comprehensive knowledge of our products
- Overall sales support
**Knowledge, Skills & Key Competencies**:
- University Degree or College Diploma preferred
- Experience in sales is an asset
- Ability to work in a fast-paced environment
- Organizational and time management skills
- Self-motivated and able to work independently to meet or exceed goals
- Proficiency in Microsoft Word, Excel and Outlook are required
- Position is full-time, at our Brampton office
- Competitive salary based on experience.
**Salary**: From $41,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
COVID-19 considerations:
Yes - all customers are required to wear a mask and sanitize their hands. All employees are required to wear a mask whenever a 2 meter distance cannot be maintained, they are moving about in the office or servicing a customer.
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
Application deadline: 2023-02-10
Expected start date: 2023-02-13
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