desktop support analyst

3 months ago


Surrey, Canada STARLINE WINDOWS LTD Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week
  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years
  • Information technology
  • Computer/information technology administration and management, otherWork setting
  • Help desk
  • General office
  • Manufacture
  • Office buildingTasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Manage incidentsSupervision
  • No supervision responsibilityComputer and technology knowledge
  • Device drivers
  • Networking hardware
  • Networking security
  • Intranet
  • Internet
  • Servers
  • Security software
  • Word processing software
  • Presentation software
  • Mail server software
  • Communication software
  • Programming software
  • Desktop publishing software
  • Data analysis software
  • JavaScript
  • MS Office
  • MS Windows
  • SharePoint
  • Spreadsheet
  • Wireless networksWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detailPersonal suitability
  • Efficient interpersonal skills
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time managementHealth benefits
  • Health care plan
  • Paramedical services coverageOther benefits
  • Team building opportunities


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