technical support specialist – information technology
4 months ago
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 37.5 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: Will train
- or equivalent experienceTasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Evaluate and install computer hardware, networking software and operating system software
- Install softwareSupervision
- 1 to 2 peopleComputer and technology knowledge
- Android
- Information Technology Infrastructure Library (ITIL)
- iOS
- MAC
- Linux
- JavaOS
- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- Desktop applications
- Enterprise Applications Integration (EAI)
- File management software
- Security software
- Mapping and data visualization software
- Programming languages
- Software development
- Mac OS
- Zendesk
- .NET
- C++
- JavaScript
- MS Windows
- TCP/IP
- Wireless networks
- XML
- PHPWork conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detailPersonal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- HonestyScreening questions
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?Health benefits
- Dental plan
- Health care plan
- Vision care benefitsFinancial benefits
- Gasoline paidOther benefits
- Learning/training paid by employer
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
-
Technical Support Specialist
4 weeks ago
Bedford, Quebec, Canada VMG STRATEGIC TECHNOLOGY Full timeJob SummaryVMG Strategic Technology is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams. This is a challenging and rewarding role that requires strong technical skills, excellent communication skills, and...
-
Technical Support Specialist
4 weeks ago
Bedford, Quebec, Canada VMG STRATEGIC TECHNOLOGY Full timeJob SummaryVMG Strategic Technology is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our users, troubleshooting and resolving technical issues, and ensuring the smooth operation of our computer systems and networks.Key...
-
Technical Support Specialist
4 weeks ago
Bedford, Quebec, Canada VMG STRATEGIC TECHNOLOGY Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at VMG Strategic Technology. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees and clients.Key ResponsibilitiesProvide technical support and assistance to employees and clients via phone, email,...
-
Technical Support Specialist
4 weeks ago
Bedford, Quebec, Canada VMG STRATEGIC TECHNOLOGY Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our IT team at VMG Strategic Technology. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers. This is a permanent position with a 37.5 hour workweek.Key ResponsibilitiesProvide technical support...
-
Technical Support Specialist
4 weeks ago
Bedford, Quebec, Canada VMG STRATEGIC TECHNOLOGY Full timeJob SummaryVMG Strategic Technology is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams. This is a permanent position with a 37.5 hour workweek.Key ResponsibilitiesProvide technical support and...
-
Technical Support Specialist
4 weeks ago
Bedford, Quebec, Canada VMG STRATEGIC TECHNOLOGY Full timeJob Title: Technical Support Specialist - IT InfrastructureJob Summary: We are seeking a highly skilled Technical Support Specialist to join our IT team at VMG Strategic Technology. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers. This includes troubleshooting and...
-
Technical Support Specialist
4 weeks ago
Bedford, Quebec, Canada VMG STRATEGIC TECHNOLOGY Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our IT team at VMG Strategic Technology. As a key member of our support team, you will be responsible for providing technical assistance and support to our users, ensuring the smooth operation of our computer systems and networks.Key ResponsibilitiesProvide technical support and...
-
Technical Support Specialist
4 weeks ago
Bedford, Quebec, Canada VMG STRATEGIC TECHNOLOGY Full timeJob SummaryVMG Strategic Technology is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our computer systems and networks.Key ResponsibilitiesProvide technical support and assistance...
-
IT Support Specialist
5 days ago
Bedford, Quebec, Canada VMG STRATEGIC TECHNOLOGY Full timeAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at VMG Strategic Technology. As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our computer systems and networks.Key Responsibilities:Giving access to computer networksReporting on the performance of computer systems and...
-
IT Support Specialist
1 week ago
Bedford, Quebec, Canada VMG STRATEGIC TECHNOLOGY Full timeWe are seeking a highly skilled IT Support Specialist to join our team at VMG Strategic Technology. This role will provide technical assistance and support to users across various platforms, ensuring seamless access to computer networks and applications.About the RoleThe successful candidate will have a strong background in information technology, with...
-
Technical Support Specialist
6 months ago
Bedford, Canada Innovasea Full time**Technical Support Specialist | Bedford, NS** **INNOVASEA | Aquatic Solutions Built for Life** As a recognized leader in fish tracking technologies, Innovasea provides work-anywhere solutions that scientists around the world count on for real-time insights. We optimize our advanced acoustic telemetry tools and consulting services to shorten the paths from...
-
Information Systems Business Analyst
2 months ago
Bedford, Canada SAYSI Technology Inc. Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: **Education**: - Bachelor's degree **Work setting**: - Consulting firm - Private company, corporation or industry **Tasks**: - Confer with clients to identify requirements - Document technical requirements to ensure that products,...
-
Technical Support Specialist
3 weeks ago
Bedford, Quebec, Canada Royal Bank of Canada> Full timeJob OverviewAt Royal Bank of Canada, we are seeking a skilled Technical Support Specialist to join our Financial Services team. This role will provide critical support to various Finance and Audit (FIAT) applications, ensuring seamless operations and timely resolution of technical issues. As a key member of our team, you will work closely with Business...
-
Technical Support Specialist
3 days ago
Bedford, Quebec, Canada Royal Bank of Canada Full timeAbout the RoleIn this exciting position at Royal Bank of Canada, you will have the opportunity to work with cutting-edge technology and collaborate with a dynamic team to deliver exceptional support to our clients. As a key member of our Technology and Operations division, you will be instrumental in resolving technical issues and ensuring seamless...
-
information technology
5 months ago
Bedford, Canada Enerca Electric Ltd Full timeWork Term: PermanentWork Language: EnglishHours: 30 to 40 hours per weekEducation: Bachelor's degreeExperience: 5 years or moreTasksDocument technical requirements to ensure that products, processes and solutions meet business requirementsDesign, develop and implement information systems business solutionsProvide advice on information systems strategy,...
-
information technology
4 months ago
Bedford, Canada Enerca Electric Ltd Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 40 hours per weekEducation: Expérience: EducationBachelor's degreeTasksDocument technical requirements to ensure that products, processes and solutions meet business requirementsDesign, develop and implement information systems business solutionsProvide advice on information...
-
Technical Architectural Specialist
4 days ago
Bedford, Quebec, Canada 360 CAD Services Inc. Full timeJob Title:Technical Architectural SpecialistAbout 360 CAD Services Inc.We are a dynamic company specializing in architectural services, seeking an experienced Technical Architectural Specialist to join our team. As a key player in our organization, you will be responsible for overseeing the design and development of various projects, ensuring high-quality...
-
Business Information System Analyst
2 months ago
Bedford, Canada SAYSI TECHNOLOGY INC Full timeCompany Description: Saysi is an IT company located at Bedford to provide IT solutions for companies and individuals across a variety of industries. Our major services include PC repair and trouble shooting; remote and onsite IT support for network and firewall; website design and development. We’re seeking a Business Information System Analyst to join in...
-
Administrative Support Specialist
4 weeks ago
Bedford, Quebec, Canada Xentek Full timeXentek is seeking an Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, including tasks such as:Key ResponsibilitiesAdministrative Support: Provide administrative support to our team, including tasks such as opening and distributing mail,...
-
IT Specialist
1 month ago
Bedford, Canada My East Coast Experience Media Full time**Job Title: IT Specialist** Location: Bedford, Nova Scotia, Canada Company: My East Coast Experience Media Annual salary: $41,600 Work hours: 40 hr weekly About Us: We are a digital media, publishing, marketing, and entertainment brand dedicated to celebrating the contributions of immigrants to their chosen home in Canada. By sharing their stories,...