IT Support Specialist

3 months ago

Bedford, Canada REDspace Full time

**About REDspace.**

**IT Support Specialist.**

When it comes to technical problem solving, you are everyone and anyone’s go-to. Throughout your career, you have built a reputation for providing exceptional client service and can easily jump in and provide support. Detailed, collaborative, and analytical, you balance multiple priorities and deadlines without breaking a sweat.

**About the Role.**
- Support end users in day-to-day IT tasks, including troubleshooting of workstations, printers, test devices, and other office IT equipment or services.
- Act as a liaison between end users and administrators, providing an additional level of support as needed.
- Monitor support inboxes, tickets, and Slack support channels to ensure timely issue resolution.
- Provide training and support to end-users on computer systems, software, and hardware. Answer questions, offer guidance, and troubleshoot as needed.
- Assist in the registration and management of hardware and software inventory.
- Manage the lease return process and facilitate the rollout of new assets.
- Deliver exceptional customer service to both external customers and internal teams.
- Participate in problem resolution across multiple platforms, proposing changes to prevent future occurrences.
- Perform routine maintenance tasks such as software updates and system backups, and recommend upgrades to improve system performance.
- Attend regular Application Support meetings to stay informed about upcoming projects and ongoing support activities.
- Take ownership of problems and manage assigned tasks, ensuring timely completion.
- Develop and maintain process documentation on support processes and procedures.
- Multitask while managing support tasks and hitting multiple project targets in a dynamic environment.
- Other duties as required.

**Skills/Experience.**
- Minimum of three years’ experience working with supporting end users.
- Relevant secondary education in Information Technology or another related field.
- Knowledge of networking principles and VPN.
- Proficient with MacOS and Windows Operating Systems.
- Valid driver’s license and access to a reliable vehicle.
- Proactive in seeking out tasks, communication, and updating status.
- Willing to ask for assistance when roadblocks impede progress.
- Able to explain tech problems in plain English.
- Detail-oriented and proficient organizer.
- Strong oral and written communication skills.
- Able to define requirements and take on tasks with mínimal supervision and juggle multiple deadlines.
- Confident handling/coordinating multiple tasks with changing priority levels.
- Naturally analytic, a good team player, strong work ethic.
- Strong troubleshooting and problem solving skills.

**Working at REDspace.**

One of the big plus sides of working at REDspace is we look out for you.

**Your well-being. We offer**:

- Fully company-funded health, vision, dental, EFAP, and life insurance coverage with access to virtual doctor visits via Maple
- Pension plan contribution matching
- A flexible Health Spending Account and/or Lifestyle Spending Account

**Your career. We’re invested in your growth. We offer**:

- A competitive compensation package, commensurate with experience
- Weekly sharing sessions for projects and technology
- Free access to a wide variety of training material including access to Udemy Business
- Team-oriented education strategy, which includes a professional development allowance
- Consistent, frequent check-ins with leadership

**Your happiness. You’ll enjoy coming to work every day. We offer**:

- A hybrid work environment requiring in-office presence three days a week, with remote work options for the remaining days.
- A large, beautiful office with free parking, an on-site gym/sauna, and complimentary coffee and snacks
- Social and team building events
- Charitable donation matching

**Our commitment to diversity.**

At REDspace, we believe that diverse backgrounds, talents, skills, experiences, and perspectives strengthen our business and enrich the communities in which we work and live. We are dedicated to fostering an inclusive environment where knowledge sharing and collaboration thrive, empowering our employees to achieve their best.

We are committed to growing and nurturing a workplace that values and respects every individual. Our hiring practices are based solely on merit and skill, ensuring that all employment-related and hiring decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national or indigenous origin, disability, age, citizenship, marital status, or Veteran status.

Join us in our mission to create a dynamic and inclusive community where everyone can contribute and succeed.

**Our Hiring Process. What to expect.**
- Resume Review: A member of our Hiring Team will review your resume.
- Introductory Call: If your skills and experience are a match, you will be contacted for an introductory call with a member of

  • Administrative Support Specialist

    1 month ago

    Bedford, Quebec, Canada Nova Scotia Health Authority Full time

    About the OpportunityThe Administrative Support Specialist is responsible for providing comprehensive administrative support to senior leaders by effectively coordinating the day-to-day operation of their offices. The position coordinates all administrative activities, acts as liaison between various teams, and facilitates communication and meetings across...

  • Executive Support Specialist

    2 weeks ago

    Bedford, Quebec, Canada Nova Scotia Health Authority Full time

    Nova Scotia Health Authority is seeking a highly skilled and experienced Executive Support Specialist to provide comprehensive administrative support to our directors and their managers. This role is responsible for coordinating day-to-day operations, acting as a liaison between various departments, and facilitating communication and meetings across the...

  • Technical Support Specialist

    6 months ago

    Bedford, Canada Innovasea Full time

    **Technical Support Specialist | Bedford, NS** **INNOVASEA | Aquatic Solutions Built for Life** As a recognized leader in fish tracking technologies, Innovasea provides work-anywhere solutions that scientists around the world count on for real-time insights. We optimize our advanced acoustic telemetry tools and consulting services to shorten the paths from...

  • Technical Support Specialist

    2 weeks ago

    Bedford, Quebec, Canada VMG Strategic Technology Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at VMG Strategic Technology. In this role, you will be responsible for providing top-notch technical support to our clients, ensuring the smooth operation of their computer systems and networks.

  • IT Support Specialist

    4 weeks ago

    Bedford, Quebec, Canada VMG STRATEGIC TECHNOLOGY Full time

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team at VMG Strategic Technology. As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our computer systems and networks.Key Responsibilities:Giving access to computer networksReporting on the performance of computer systems and...

  • Culinary Support Specialist

    4 weeks ago

    Bedford, Quebec, Canada Shannex Incorporated Full time

    About the OpportunityWe are seeking a skilled Culinary Support Specialist to join our team at Shannex Incorporated, located in Bedford, Nova Scotia. As a key member of our culinary team, you will play a vital role in ensuring that our residents receive exceptional meal services.Key Responsibilities:Consistently ensures food quality, presentation, and service...

  • Massage Therapist

    4 weeks ago

    Bedford, Quebec, Canada Top Tier Massage Full time

    Job Title: Massage Therapist - Client Support SpecialistWe are seeking a skilled Massage Therapist to join our team at Top Tier Massage. As a key member of our client support team, you will be responsible for ensuring the best possible experience for our clients.Key Responsibilities:Client Support: Assist clients with special needs and provide exceptional...

  • Document Control Specialist/technical Support

    2 weeks ago

    Bedford, Canada Municipal Group of Companies Full time

    The Municipal Group of Companies is a large, diversified organization engaged in all major aspects of the heavy civil construction, mining, and environmental services within the Atlantic Provinces. We are currently seeking a detail-oriented Document Control Specialist to join our Accounting Department based out of Bedford, NS. **Job Summary**: **Primary...

  • Document Control Specialist/technical Support

    3 weeks ago

    Bedford, Canada Municipal Group of Companies Full time

    The Municipal Group of Companies is a large, diversified organization engaged in all major aspects of the heavy civil construction, mining, and environmental services within the Atlantic Provinces. We are currently seeking a detail-oriented **Document Specialist** to join our Accounting Department based out of **Bedford, NS.** **Job Summary**: **Primary...

  • Lawn Care Specialist

    1 month ago

    Bedford, Quebec, Canada Muddyboots Landscaping Full time

    Lawn Care SpecialistMuddyboots Landscaping is seeking a skilled Lawn Care Specialist to join our team. As a Lawn Care Specialist, you will be responsible for maintaining the appearance of our outdoor spaces.Key Responsibilities:Maintain the lawn and outdoor areas to a high standardPerform tasks such as mowing, edging, and pruningWork safely and efficiently...

  • IT Specialist

    2 months ago

    Bedford, Canada My East Coast Experience Media Full time

    **Job Title: IT Specialist** Location: Bedford, Nova Scotia, Canada Company: My East Coast Experience Media Annual salary: $41,600 Work hours: 40 hr weekly About Us: We are a digital media, publishing, marketing, and entertainment brand dedicated to celebrating the contributions of immigrants to their chosen home in Canada. By sharing their stories,...

  • Telecommunications Infrastructure Specialist

    4 weeks ago

    Bedford, Quebec, Canada VistaCare Communications Full time

    Job DescriptionVistaCare Communications is seeking a skilled Telecommunications Infrastructure Specialist to join our team.About the RoleThis is a permanent position working 40 to 50 hours per week with a valid driver's licence and English language fluency required. As a Telecommunications Infrastructure Specialist, you will install and maintain aerial and...

  • Inventory Management Specialist

    4 weeks ago

    Bedford, Quebec, Canada Bluewater Recycling Full time

    Job Title: Inventory Management SpecialistAbout the Role:We are seeking a highly organized and detail-oriented Inventory Management Specialist to join our team at Bluewater Recycling. As an Inventory Management Specialist, you will be responsible for maintaining accurate inventory levels, processing orders, and ensuring seamless supply chain operations.Key...

  • Animal Care Specialist

    3 weeks ago

    Bedford, Quebec, Canada VCA Canada Full time

    Job Title: Animal Care SpecialistWe are seeking a compassionate and skilled veterinarian to join our team at Bedford Parks Animal Hospital in Bedford, NS.About the Job:As an animal care specialist, you will provide exceptional medical, surgical, and dental care for small companion animals. Your expertise will be instrumental in promoting team-based medicine...

  • Project Coordination Specialist

    4 weeks ago

    Bedford, Quebec, Canada Nova Scotia Health and IWK Health Full time

    About the RoleWe are seeking a highly organized and detail-oriented Project Coordination Specialist to join our team at Nova Scotia Health. The successful candidate will be responsible for providing administrative support to project managers, coordinating project activities, and ensuring timely completion of tasks.Key ResponsibilitiesProvide administrative...

  • Training Systems Specialist

    6 months ago

    Bedford, Canada Municipal Group of Companies Full time

    The Municipal Group of Companies, based in Bedford Nova Scotia, is a large, diversified organization engaged in all major aspects of the heavy civil construction, mining, and environmental services within the Atlantic Provinces. We are currently seeking the expertise of a Training Systems Specialist to join our team from our head office based in Bedford,...

  • Executive Support Specialist

    1 week ago

    Bedford, Quebec, Canada Nova Scotia Health Authority Full time

    Discover a fulfilling career with Nova Scotia Health Authority, where you can leverage your exceptional administrative skills to drive success.We're seeking an experienced Administrative Assistant to provide high-level support to our Directors and their managers. As an integral member of our team, you'll coordinate daily operations, facilitate communication,...

  • Document Specialist

    4 weeks ago

    Bedford, Quebec, Canada Municipal Group of Companies Full time

    The Municipal Group of Companies is seeking a detail-oriented Document Specialist to join its Accounting Department based in Bedford, Nova Scotia.Job Summary:The Document Specialist will oversee the documentation for the company\'s accounting software, producing clear, accurate, and user-friendly documentation for users of the accounting systems.Primary...

  • Technical Support Specialist

    4 weeks ago

    Bedford, Quebec, Canada Royal Bank of Canada Full time

    About the RoleIn this exciting position at Royal Bank of Canada, you will have the opportunity to work with cutting-edge technology and collaborate with a dynamic team to deliver exceptional support to our clients. As a key member of our Technology and Operations division, you will be instrumental in resolving technical issues and ensuring seamless...

  • Trucking Operations Specialist

    4 weeks ago

    Bedford, Quebec, Canada Transport Chalut 2000 Inc. Full time

    Job OverviewWe are seeking a skilled Trucking Operations Specialist to join our team at Transport Chalut 2000 Inc.SalaryThe estimated salary for this position is $60,000 - $80,000 per year, based on industry standards and location.Job DescriptionAs a Trucking Operations Specialist, you will be responsible for ensuring the safe and efficient transportation of...