clerk, front desk

4 months ago


Jasper, Canada Athabasca Motor Hotel 1972 Ltd. Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an assetWork setting
  • Staff accommodation available
  • Hotel, motel, resort
  • Rural area
  • Willing to relocateTasks
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer serviceComputer and technology knowledge
  • Multi-line switchboard
  • Word processing software
  • Database software
  • Computerized bookkeeping system
  • Central reservation system (CRS)
  • Spreadsheet
  • InternetTransportation/travel information
  • Own transportation
  • Travel expenses not paid by employerWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressurePersonal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team playerScreening questions
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefitsFinancial benefits
  • Bonus
  • Group insurance benefits
  • Life insuranceLong term benefits
  • Long-term care insurance
  • Maternity and parental benefitsOther benefits
  • Free parking available
  • On-site amenities
  • On-site housing options
  • Other benefits
  • Parking availableSupport for persons with disabilities
  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognitionSupport for youths
  • Participates in a government or community program or initiative that supports youth employmentSupport for Veterans
  • Participates in a government or community program or initiative that supports Veterans Support for Indigenous people
  • Participates in a government or community program or initiative that supports Indigenous peopleSupport for mature workers
  • Participates in a government or community program or initiative that supports mature workers Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities


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