customer service manager

4 weeks ago


Surrey, Canada Carzone Motors Ltd Full time
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateTasks
  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Determine merchandise and services to be sold
  • Implement price and credits policies
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies
  • Plan budgets and monitor revenues and expenses
  • Determine staffing requirements
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Plan, organize, direct, control and evaluate daily operations
  • Recruit, hire and supervise staff and/or volunteersSupervision
  • 3-4 people
  • 5-10 peopleWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Combination of sitting, standing, walkingPersonal suitability
  • Hardworking
  • Positive attitude
  • Time management
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communicationExperience
  • 1 year to less than 2 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week


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