Guest Services Representative
7 days ago
We are seeking a highly skilled Guest Services Agent to join our team at the Toronto Airport Marriott Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities- Process guest check-ins, check-outs, room assignments, and room change/late check-out requests
- Secure payment and activate/reissue room keys
- Verify and adjust billing for guests
- Communicate with guests and staff regarding room availability and guest messages
- Clear departures in the computer system and coordinate with Housekeeping to track room status and guest concerns
- Operate the telephone switchboard station and run daily reports
- Supply guests with directions and information
- High school diploma or equivalent required
- No related work experience necessary
- Ability to work in a fast-paced environment and provide excellent customer service
- Strong communication and problem-solving skills
As a Guest Services Agent with Marriott International, you will have the opportunity to work with a diverse team of professionals and develop your skills in customer service, communication, and problem-solving. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all.
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Toronto, Ontario, Canada QuadReal Full timeSeeking Guest Services Representative to promote Bayview Village and provide exceptional customer service in a part-time role. QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $77.6 billion. From its foundation in Canada as a...
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Toronto, Ontario, Canada Silver Hotel Group Full time{"title": "Guest Services Agent", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience for all who stay with...
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Toronto, Ontario, Canada Silver Hotel Group Full time{"title": "Guest Services Agent", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience for all who stay with...
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Toronto, Ontario, Canada Silver Hotel Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesProvide warm and friendly service...