Guest Services Representative

2 days ago

Toronto, Ontario, Canada QuadReal Full time

Seeking Guest Services Representative to promote Bayview Village and provide exceptional customer service in a part-time role.

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $77.6 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating platforms in which it holds an ownership interest.

The Guest Services Representative will act as the "brand ambassador", enthusiastically promoting the Bayview Village, its' stores, programs, and services. This is a permanent, part-time (min. 4 hours/week) position based out of the Bayview Village Shopping Centre.

Key Responsibilities:

  • Maintain a thorough knowledge of the Centre's services, stores, store location and store merchandise, special events and promotional services.
  • Respond to incoming requests for information in a professional, positive, knowledgeable, and friendly manner.
  • Proactively seek opportunities to create memorable customer interactions, assist customers and provide exceptional service.
  • Comply with roof access, lost and found and wheelchair/stroller sign-out procedures.
  • Provide gift wrapping for customers by request.
  • Carry out day-to-day tasks relative to BV's gift card program, including handling cash, credit and Interact payment, reconciling receipts at end of day.

Requirements:

  • Experience in a position requiring exceptional customer service skills.
  • Intermediate skills in Microsoft Office (Outlook, Excel and Word).
  • Strong organizational, planning and time management skills.
  • Excellent oral and written communication skills.
  • Strong attention to detail and problem solving skills.
  • Ability to prioritize workload and handle competing priorities and deadlines.
  • Positive and friendly "Customer First" attitude.

  • Guest Services Representative

    2 weeks ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in luxury hospitality, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners through a culture of luxury, warmth, and genuine...

  • Guest Services Representative

    2 weeks ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in luxury hospitality, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world are dedicated to creating unforgettable moments for our guests, residents, and partners through a culture of luxury, warmth, and genuine...

  • Guest Services Representative

    2 weeks ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesGuest Service...

  • Guest Services Representative

    2 weeks ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesGuest Service...

  • Hotel Guest Services Representative

    2 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at LE GERMAIN HOTEL TORONTO MERCER. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and...

  • Hotel Guest Services Representative

    2 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at LE GERMAIN HOTEL TORONTO MERCER. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and...

  • Hotel Guest Services Representative

    2 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Guest Services Representative to join our team at LE GERMAIN HOTEL TORONTO MERCER. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration...

  • Hotel Guest Services Representative

    2 weeks ago

    Toronto, Ontario, Canada LE GERMAIN HOTEL TORONTO MERCER Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Guest Services Representative to join our team at LE GERMAIN HOTEL TORONTO MERCER. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration...

  • Hotel Guest Services Representative

    2 weeks ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Hotel Guest Services Representative to join our team at Silver Hotel Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesMaintain a warm and...

  • Hotel Guest Services Representative

    2 weeks ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Hotel Guest Services Representative to join our team at Silver Hotel Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesMaintain a warm and...

  • Guest Services Representative

    7 days ago

    Toronto, Ontario, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at the Toronto Airport Marriott Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room...

  • Guest Services Representative

    7 days ago

    Toronto, Ontario, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at the Toronto Airport Marriott Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room...

  • Guest Services Representative

    7 days ago

    Toronto, Ontario, Canada Marriott International Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at the Toronto Airport Marriott Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room...

  • Guest Services Representative

    1 week ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    {"title": "Guest Services Agent", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience for all who stay with...

  • Guest Services Representative

    1 week ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    {"title": "Guest Services Agent", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience for all who stay with...

  • Guest Services Representative

    1 day ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that enables them to deliver unforgettable guest experiences.About the...

  • Guest Services Representative

    1 day ago

    Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that enables them to deliver unforgettable guest experiences.About the...

  • Guest Services Representative

    2 days ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesProvide warm and friendly service...

  • Guest Services Representative

    2 days ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Services Agent to join our team at The Anndore House. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesProvide warm and friendly service...

  • Guest Services Representative

    2 weeks ago

    Toronto, Ontario, Canada Davis Properties Inc. Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Front Desk Hotel Clerk at Davis Properties Inc. The successful candidate will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience.Key ResponsibilitiesGuest Registration:...