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Senior Business Analyst, OPL

4 months ago


Montreal, Quebec, Canada Intact Full time

Our team members are key to our success: supporting individuals, businesses, and society in both prosperous and challenging times. By joining our team, you become part of a dedicated community of experts bringing this purpose to life.

Feel empowered to learn and develop, embraced for your uniqueness - diversity is a core value here. We are committed to assisting you in achieving your objectives by providing tools, opportunities, and flexibility. This is our pledge to our employees.

Our hybrid work model offers a blend of remote work and valuable in-person interactions.

About the position:

  • Plan and organize project activities related to organizational needs or changes.
  • Serve as a liaison between IT, end users, and managers at various levels.
  • Gather requirements from business communities utilizing methods such as interviews and work sessions.
  • Analyze data from multiple sources, outline the big picture, and offer solutions to business issues.
  • Document business community requirements using specified templates.
  • Maintain communication between business units, technology teams, and support staff.
  • Engage in collaborative sessions with experts from diverse fields.
  • Assist the team in enhancing efficiency, reducing risks, and costs through thorough analysis.
  • Recognize the necessity for change, evaluate and communicate the impacts.
  • Support the Quality Assurance team in Test Planning and Execution.

Your qualifications:

  • Bachelor's degree in business administration or equivalent combination of education and experience.
  • 5 to 7 years of relevant experience minimum.
  • Background in business process review.
  • Strong analytical skills to facilitate problem-solving.
  • Ability to adapt to change effectively demonstrated.
  • Client-focused.
  • Must show initiative and autonomy.
  • Strong time and priority management skills.
  • Capable of managing multiple initiatives simultaneously.
  • Team player.
  • Excellent communication skills, both oral and written.
  • Functional analysis experience.
  • Familiarity with the insurance sector (preferred).
  • Proficiency in Microsoft PowerQuery (ability to edit M code)
  • Proficiency in Microsoft Excel VBA (Macros)
  • Proficiency in Microsoft PowerAutomate
  • Proficiency in SQL language
  • Knowledge of Python programming language is a bonus
  • Canadian work experience not mandatory but must be eligible to work in Canada.
  • Bilingualism required (French / English) – For candidates in Quebec, bilingualism is essential for regular interactions with English-speaking colleagues nationwide.

What we provide:

Joining us means you will have the support to excel daily. Here are some benefits of being a permanent part of our team:

  • A rewarding financial program that acknowledges your achievements
  • An industry-leading Employee Share Purchase Plan with a 50% net shares match
  • A comprehensive flex pension and benefits package, including virtual healthcare access
  • Flexible work options
  • Possibility to buy up to 5 additional days off per year
  • An annual wellness account promoting an active and healthy lifestyle
  • Access to resources supporting physical and mental well-being, adaptability, and team connections
  • A dynamic learning ecosystem with various learning opportunities
  • Inclusive employee networks for education, inspiration, and relationship-building
  • Supportive leaders and colleagues fostering personal growth
  • A Community Impact initiative recognizing the importance of your contributions to society

We are committed to equal opportunities:

At Intact, we embrace diversity and strive to establish an inclusive workplace where every individual feels valued, respected, and heard.

If you require specific accommodations to facilitate the hiring process, please inform us when we contact you about a job opportunity. We will collaborate with you to accommodate your needs.

To view further details regarding the recruitment process, such as background checks and eligibility to work in Canada, click here.

If you are currently employed by Intact or belairdirect, kindly apply for this position through Contact People.