Healthcare Provider Liaison Specialist

7 days ago


Mississauga, Ontario, Canada The Cigna Group Full time
About the Role

The Cigna Group is seeking a skilled Healthcare Provider Liaison Specialist to join our team. As a key member of our organization, you will play a vital role in maintaining accurate and up-to-date information on healthcare providers.

Key Responsibilities
  • Validate Provider Agreements: Review and verify the accuracy of provider agreements, ensuring all necessary information is complete and up-to-date.
  • Manage Provider Data: Enter and maintain provider information in our system, ensuring timely and accurate updates.
  • Handle Provider Inquiries: Respond to provider inquiries in a professional and supportive manner, addressing any concerns or issues.
  • Collaborate with Team Members: Work closely with colleagues to achieve team deliverables and support the success of our organization.
Qualifications
  • Post-Secondary Education: A diploma or degree from a recognized post-secondary institution.
  • Language Skills: Bilingualism in French and English is an asset.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to effectively interact with healthcare providers and internal stakeholders.
  • Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and Adobe Reader and Writer.
  • Interpersonal Skills: Strong interpersonal skills, with the ability to work independently and as part of a team.
  • Adaptability: Flexible and adaptable, with the ability to adjust to changing situations and priorities.
  • Quality Assurance: A thorough understanding of quality assurance principles and the ability to deliver service excellence.
  • Organizational Skills: Excellent organizational skills, with the ability to manage multiple tasks and priorities effectively.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze and resolve complex issues.
About The Cigna Group

The Cigna Group is a global health service company dedicated to improving the health, wellbeing, and peace of mind of those we serve. We offer a competitive salary and benefits package, as well as a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service, and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive, and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best they can be.



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