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Healthcare Provider Liaison

2 months ago

Mississauga, Ontario, Canada SUN PHARMA Full time
Job Summary

The Medical Science Liaison (MSL) is a critical field-based position responsible for providing medical and scientific information to external and internal customers about the appropriate utilization of Sun Pharma dermatology products. This role requires a strong scientific approach, aligned with the Brand Team objectives and therapeutic area Medical Plan.

Key Responsibilities
  • Interact with healthcare providers and thought leaders to communicate and advance the scientific platform as aligned with Sun Pharma's corporate goals and objectives.
  • Develop strategies to develop selected healthcare providers as Key Opinion Leaders, depending on their specific interests, enthusiasm for, or experience with Sun Pharma's products.
  • Communicate complex scientific information, provide services such as slide preparation, scientific literature acquisition, and research concepts to healthcare providers.
  • Develop a territory plan in collaboration with the Medical Advisor, commercial team, and identify a focus of effort and metrics for customer calls.
  • Develop a regional Peer to Peer Engagement plan with Marketing, the National CME Provider, and Sales Representatives, and execute in a timely manner on budget as a team.
  • Play a critical role in internal training and communication with the Medical, Brand Team, and territory managers, including knowledge sharing, opinion leader and site profiling, and education both internally and externally.
  • Provide clinical and economic value information to thought leaders, payers, and formulary decision makers when called upon by access or aligned to the brand plan.
  • Identify and train members of Sun Pharma's speakers' bureau and ensure they are updated on new data.
  • Respond to requests for investigator-sponsored research (ISS) proposals and transit them into Sun Pharma for review.
  • Support Sun Pharma-sponsored research.
  • Provide feedback based on field interactions with healthcare providers and thought leaders to Sun Pharma stakeholders.
  • Respond to scientific inquiries consistent with the MSL compliance standards.
  • Foster scientific relationships between Sun Pharma and fellows in training.
  • Lead and/or participate on committees or project teams that support MSL strategies and tactics as delegated by MSL leadership.
  • Seek out opportunities to support the MSL value proposition, achieve results, and set an example for others to follow by consistently demonstrating Sun Pharma values and leadership attributes.
  • Must have the ability to gain customer feedback, uncover business opportunities for Sun Pharma, and pair customer's unmet needs with available internal resources.
  • Must be a strong team player who can effectively interface with Sun Pharma clinical and commercial personnel, as well as aid in training of Sun Pharma staff.
  • Demonstrate tact and professionalism when communicating and interacting with others.
  • Comply with all applicable Sun Pharma Health Care Compliance SOPs and US regulations.
Qualifications
  • Medical Doctorate (MD), PhD, or PharmD preferred.
  • Minimum Master's degree and/or healthcare professional background will be considered.
  • Immunology and/or dermatology background.
  • Minimum of 1 year of field medical experience required.
  • Proven ability to develop and foster peer-to-peer relationships with stakeholders.
  • Demonstrated ability to organize, prioritize, and work effectively with minimal supervision in a constantly changing environment.
  • Thorough knowledge of the healthcare system, disease management, and medical research.
  • Pharmaceutical business and market knowledge and experience considered an asset.
  • Strong interpersonal, organizational, team, written, and verbal communication skills.
  • Excellent teaching skills and ability to present and discuss scientific material clearly and concisely.
  • Strong presentation and education skills; ability to communicate clinical and non-clinical technical information effectively.
  • Demonstrated project management ability.
  • Proficiency in Microsoft Office suite applications.