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Utility Inspector

4 months ago


Markham, Ontario, Canada City of Markham Full time

The City of Markham is proud to be recognized for the 4th consecutive year as one of Canada's Best Employers by Forbes and Statista Inc. In 2024, the City of Markham is ranked the top city in Ontario and in the top 10 for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 357,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

Join us and make a lasting difference

Applications are now being accepted for the above position in the Utility and Right of Way team in the Operations Department, Community Services Commission. To apply, please submit your cover letter and resume online by May 15, 2024.

The contract is expected to continue until the end of December 31, 2024.

Job Summary
Reporting to the Supervisor - Utility & Technical Support, the Utilities Inspector will be responsible for quality assurance of utility installations within the City's right-of-way.

The Utility Inspector/ Technologist is responsible for the coordination and inspection of municipal consent (MC) plans of various complexities for construction of Fiber Telecommunication utility infrastructure within City Right of Way (ROW). The Utility Inspector acts as the City's liaison with the Utilities and ensures applicable agreements/ standards are followed (Municipal Access Agreements (MAA), Engineering standards, regulations, by-laws) and installations are constructed in accordance with Approved MC's, safely and with minimal disruption to the ROW. The Utility Coordinator is responsible for processing inspections and records for MC permits in the City's Municipal Access Digital permitting management system, facilitating interdepartmental & external co-ordination of system initiatives. Periodic reviews of utility MC's, including necessary coordination, communication and approvals will be required. Assist the supervisor with development and monitoring of guidelines and strategies related to utility infrastructure systems, consistent with the City of Markham's Excellence framework. Utilize project management skills to provide input on permit inspections and scheduling of workload.

Key Duties and Responsibilities

  • Periodic review of and approval of utility permits for Fiber Telecommunication installation projects within the City's right-of-way.
  • Responsible for coordination, management and approval of utility installations within the City's right-of-way.
  • Independently inspect utility installations for Fiber Telecommunication projects in the City's ROW.
  • Through pre-construction and post-construction inspections, ensures construction is planned and completed in accordance with the approved MC plans, traffic staging, tree protection, agreements and restored to the City's engineering standards.
  • Manages the contractors including completing field inspections where necessary, to ensure that the works are carried out in accordance with the approved plans, agreements and City's engineering standards and safety requirements.
  • Utilize AMANDA management system, GIS (ArcMap and ArcGIS), and FoxIt PDF to set out detailed comments / work conditions & issue Permits.
  • Update permit records, documentation and status updates in AMANDA permit management system.
  • Assists in administration and enforcement of Municipal Access Agreement with various utility agencies.
  • Maintains databases and drawing inventories for utility installations.
  • Assists roads operations staff where required.
  • Undertakes special projects and performs other duties as assigned, in accordance with departmental or commission/corporate objectives.
  • Responds to inquiries from staff, internal departments, utility agencies and customers.
  • Supports Supervisor and Manager of Utilities & Right-of-Way in all matters involving the section.
  • Other duties as assigned.


Minimum Requirements and Qualifications

  • Community College diploma in Civil Engineering Technology or related discipline.
  • Member or eligible for membership as a Technologist in OACETT.
  • Minimum of five years of municipal infrastructure servicing and telecommunication design and construction experience (preferably in a municipal or consulting engineering environment).
  • Knowledge of utility infrastructures systems (gas, Hydro, streetlighting, telecommunication, cable, water, sanitary sewer, storm sewer) design, construction details and their impacts on city right-of-way, specifically with respect to existing conditions, constructability and required legislative separations, safety, installation method and materials.
  • Excellent working knowledge of municipal engineering and construction practices, the Ontario Occupational Health and Safety Act, confined space entry.
  • Familiarity with MTO Book 7, Temporary Conditions
  • Knowledge of traffic protection, tree preservation, personal protective equipment and construction site safety/protocols
  • Ability to read and interpret plans and specification.
  • Excellent customer service as well as verbal and written communication skills.
  • Excellent computer skills, including working knowledge of Microsoft Office suite, PDF applications, and GIS applications.
  • Commitment to providing a high quality customer focused service while working in a team oriented environment.
  • Ability to work on own initiative and to organize and coordinate multiple assignment.
  • Valid Class G Ontario driver's license, satisfactory driver's abstract and access to a reliable vehicle.
  • Available to carry out night time inspections (occasionally) outside of normal business hours.

Core Behaviours:

  • Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
  • Change & Innovation: Responds positively and professionally to change and helps others through change.
  • Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
  • Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
  • Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
  • Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example

Please respect our scent free area by not wearing scented products when visiting the office.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.