Produce Order Specialist

2 weeks ago


Victoria, British Columbia, Canada Whole Foods Market Full time
Job Summary:

We are seeking a highly skilled Produce Order Writer to join our team at Whole Foods Market. As a key member of our produce team, you will be responsible for ordering, replenishing, and merchandising produce, participating in regional programs, and maintaining inventory control.

Key Responsibilities:
  • Order and replenish produce through proper buying procedures to ensure optimal inventory levels and minimize waste.
  • Monitor and act upon open PO reports for both purchases and credits in a timely and accurate manner.
  • Control spoilage and shrink, achieve turn goals, and participate in inventory to maintain a high level of product freshness and quality.
  • Complete spoilage, sampling, temperature, and sweep worksheets as required to ensure compliance with company standards.
  • Maximize sales potential through effective and proper procedures for stocking and merchandising products to meet customer demands.
  • Ensure orders for product are timely and accurate to monitor inventory turns and maintain a high level of customer satisfaction.
  • Oversee customer special order procedure to provide exceptional customer service and meet customer needs.
  • Analyze and control product transfers, waste, and spoilage to minimize losses and maximize profitability.
  • Support leadership in conducting inventories to ensure accurate inventory levels and maintain a high level of product freshness and quality.
  • Maintain financial profitability by meeting and exceeding purchasing and sales targets to drive business growth and success.
  • Arrive to work station on time, appropriately groomed, dressed, and ready to work; work all scheduled shifts and attend required trainings and meetings to ensure a high level of productivity and teamwork.
  • Provide excellent customer service, address needs of customers in a timely and effective manner, and model suggestive selling techniques to meet customer demands and expectations.
  • Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product to meet customer demands and expectations.
  • Follow and comply, or ensure compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices to maintain a high level of product freshness and quality.
  • Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment; maintain equipment in accordance with WFM cleanliness and safety standards to ensure a high level of customer satisfaction and employee safety.
  • Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing to maintain a high level of customer satisfaction and employee safety.
  • Immediately report safety hazards and violations to ensure a safe working environment and maintain a high level of employee safety.
Requirements:
  • Extensive produce product knowledge, including production, distribution, seasonal availability, advances, and trends.
  • Familiarity and/or willingness to learn about products, nutritional information, and other areas of study.
  • Working knowledge and application of all produce-related merchandising expectations.
  • Demonstrates a desire to grow with the Produce team.
  • Ability to educate team on product knowledge and convey enthusiasm.
  • Strong basic math skills.
  • Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
  • Strong to excellent communication skills and willingness to work as part of a team.
  • Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment.
  • Understanding of and compliance with WFM quality goals.
Physical Requirements / Working Conditions:
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in wet and dry conditions.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
  • May require use of ladders.
Benefits:

Whole Foods Market offers a competitive wage and comprehensive benefits package, including health insurance, retirement plan benefits, and paid time off.



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