Crisis Intervention Case Worker

1 month ago

Vancouver, British Columbia, Canada Vancouver Police Department Full time
Crisis Intervention Case Worker


COMPETITION: #

TITLE:
Crisis Intervention Case Worker

Classification:
Crisis Intervention Case Worker

UNIT:
Victim Services Unit

SECTION:
Diversity, Inclusion & Indigenous Relations Section

DIVISION:
Operations Command

STATUS:
Regular Full-Time

HOURS OF WORK:
4 Day Compressed Work Week. Variable Shifts Monday through Friday, between hours.

SALARY:
Pay Grade 22 - $ $45.62 per hour

COMP. END DATE:
Thursday August 22, 2024

"NOT JUST A JOB . . . A CONTRIBUTION"

Summary
Responsible for providing social work, which involves crisis intervention and ongoing case management

Essential Duties

Provides crisis intervention assistance and emotional support in response to a wide variety of traumatic incidents such as suicide attempts, domestic violence, and notification of next of kin of sudden death or serious injury at the request of a police officer.Provides ongoing evaluation, assessment of psychological, social and cultural considerations and applies appropriate intervention models; recommends and/or determines necessary remedial action; advocates for and refers clients to other agencies or services as appropriate; manages complex cases in collaboration with officers in specialized units including Major Crime Section, Missing Persons, Homicide, Domestic Violence and Criminal Harassment and Sex Crimes; determines when case files can be concluded.Provides court support services; liaises with Crown Counsel and informs clients of court imposed conditions, court procedures and case progress through the court system; conducts court orientation; attends meetings with victims and Crown Counsel; facilitates access to vulnerable victim testimonial aids; arranges for court escorts, as required; accompanies clients to court for emotional support.Acts as intermediary with external agencies to assist clients in gathering and providing information and in completing forms; transports clients to alternate locations, as required.Participates in and provides peer debriefing to colleagues.Gathers information about community resources; prepares and maintains records and reports related to the work.Liaises with the VSU Primary Dog Handler and determines the suitability of utilizing the VSU Justice Facility Dog for their clients and has exposure to the Justice Facility Dog in the office and on scene.Continues participation in the annual mandatory high stress debrief programOther related duties and responsibilities as assigned
QUALIFICATIONS
KNOWLEDGE, SKILLS & ABILITIES:
REQUIRED:Considerable knowledge of the principles, practices and techniques of crisis intervention and of evaluation, assessment of psychological, social and cultural considerations and appropriate intervention models.Sound knowledge of policies and regulations, the criminal code and other applicable legislation.Sound knowledge of community, social, legal and health resources available for referral of clients.Working knowledge of court procedures as they relate to the work performed.Ability to function effectively to provide crisis intervention in emergency situations and under conditions of stress and conflict and to make decisions about personal and client safety.Ability to conduct evaluation, assessment of psychological, social and cultural considerations and to apply appropriate intervention models.Ability to recognize and deal with behavioural, social and psychological problems.Ability to establish and maintain effective working relationships with a variety of internal and external contacts.Must be comfortable working in an environment with a Justice Facility dog present
EXPERIENCE:
REQUIRED:Minimum 2 years related experienceConsiderable knowledge and experience in crisis intervention and emotional support and with sound related experience in psychological first aid and crisis support
PREFERRED: Direct experience in Victim Services as a paid Victim Services worker
EDUCATION:
REQUIRED: Degree in the field of Social Sciences, such as Psychology, Social Work with supplemental related coursework
PREFERRED:Additional course work and training in crisis intervention, critical incident stress debriefing, psychological first aid or crisis counsellingVictim services training
OTHER REQUIREMENT(S):Valid Class 5 BC Driver Licence with a satisfactory drivers abstractFlexibility in assigned shifts and duty hours as Unit operates 24 hoursAll employees must maintain their Enhanced Security Clearance while employed with the Vancouver Police Department. Enhanced Security Clearances will be renewed every 5 years.
Selection Process:
Candidates will be required to take a written test. Candidates must obtain a minimum 70% passing mark to move forward to the interview. Marks will be based on a 60% test and 40% interview.

NOTE: These positions fall under the jurisdiction of Teamsters Local 31.

We thank all candidates, only those shortlisted will be contacted.

Applicants should submit a resume and cover letter via email by 4:30 p.m. of the closing date. Resumes should indicate the competition number in the subject line of the email, and made to the attention of the Human Resources Section, via email

THE VANCOUVER POLICE DEPARTMENT IS AN EQUAL OPPORTUNITY EMPLOYER

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