Food and Beverage Operations Manager

2 days ago

Toronto, Ontario, Canada Sweat and Tonic Full time
About Sweat and Tonic

Sweat and Tonic is a boutique fitness and wellness company that offers a unique blend of group fitness classes, premium spa facilities, and healthy food and beverage options. Our mission is to provide a welcoming and inclusive environment where guests can sweat, recover, and connect.

About the Role

We are seeking a dynamic and experienced Food and Beverage Manager to lead our Tonic Bar and House operations at The Well. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of quality and service.

Key Responsibilities
  • Team Management: Recruit, train, and lead a team of Tonic Bar Team Members, Team Leads, and Tonic House Bartenders to deliver exceptional customer service and achieve sales targets.
  • Scheduling and Workforce Planning: Create and manage weekly schedules for the entire team, ensuring adequate staffing levels for both Tonic Bar and Tonic House operations.
  • Operational Excellence: Effectively manage time and allocate resources to drive sales growth, improve customer satisfaction, and maintain high standards of quality and service.
  • Inventory Management: Oversee the procurement and inventory tracking of all food, beverages, and supplies, ensuring stock levels are maintained and efficiently used.
  • Concept and Menu Development: Collaborate with the Director of Food and Beverage to craft a long-term vision for Tonic House at The Well, incorporating seasonal promotions, menu specials, and brand partnerships.
  • P&L Management: Collaborate closely with the Senior Food and Beverage Manager to achieve monthly financial performance goals, including profitability, cost control, and sales growth.
About You
  • Proven track record managing complex F&B or retail businesses with multiple revenue streams.
  • Experience training and managing team with a diverse skillset.
  • Analytical thinker with the ability to balance data and intuition in decision-making.
  • Strong P&L management skills with a passion for financial performance.
  • Skilled in using software tools to optimize business operations.
  • Strong sense of ownership, ensuring all tasks are completed to a high standard.
  • Excellent problem-solving abilities with a proactive approach.
  • Clear and effective written and verbal communication skills.
  • Thrives in fast-paced, high-volume environments.
  • Committed to delivering exceptional customer service and guest experiences.
  • Self-motivated with a collaborative, team-oriented mindset.
  • Interest in health and fitness is a huge asset.
  • Holds valid Smart Serve and Food Handlers certifications.
Compensation and Benefits
  • Competitive base salary dependent on experience.
  • 10% annual bonus plan.
  • Comprehensive health benefits.
  • Unlimited S&T membership for you and a loved one.
  • 40% off at Sweat and Tonic shop.
  • 20% off at Tonic Bar.
  • Access to discounts at up to 5,000 retailers across Canada.
  • Employee Assistance Program.
  • Supplemental parental leave.
  • Up to $2,500 tuition reimbursement annually.

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