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Food and Beverage Operations Manager
2 months ago
Sweat and Tonic is a boutique fitness and wellness company that offers a unique blend of group fitness classes, premium spa facilities, and healthy food and beverage options. Our mission is to elevate the fitness and wellness experience in Canada, and we're looking for a dynamic leader to help us achieve this goal.
About the RoleWe're seeking a seasoned Food and Beverage Operations Manager to oversee the daily operations of Tonic Bar and Tonic House at our locations in Toronto and Los Angeles. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and maintaining high standards of quality and service.
Key Responsibilities- Team Leadership: Recruit, train, and manage a team of Tonic Bar Team Members, Team Leads, and Tonic House Bartenders to ensure exceptional customer service and a positive work environment.
- Scheduling and Workforce Planning: Create and manage weekly schedules for the entire team, ensuring adequate staffing levels for both Tonic Bar and Tonic House operations.
- Operational Excellence: Effectively manage time and allocate resources to drive business success, maintain high standards of cleanliness and organization, and ensure seamless execution of daily operations.
- Inventory Management: Oversee the procurement and inventory tracking of all food, beverages, and supplies, ensuring accurate stock levels and efficient use of resources.
- Concept and Menu Development: Collaborate with the Senior Food and Beverage Manager to develop a long-term vision for Tonic House, incorporating seasonal promotions, menu specials, and brand partnerships.
- P&L Management: Work closely with the Senior Food and Beverage Manager to achieve monthly financial performance goals, including profitability, cost control, and sales growth.
- Proven track record of managing complex food and beverage operations with multiple revenue streams.
- Experience training and managing teams with diverse skillsets.
- Strong analytical skills with the ability to balance data and intuition in decision-making.
- Excellent problem-solving abilities with a proactive approach.
- Clear and effective written and verbal communication skills.
- Thrives in fast-paced, high-volume environments.
- Committed to delivering exceptional customer service and guest experiences.
- Self-motivated with a collaborative, team-oriented mindset.
- Interest in health and fitness is a huge asset.
- Holds valid Smart Serve and Food Handlers certifications.
- Competitive base salary dependent on experience.
- 10% annual bonus plan.
- Comprehensive health benefits.
- Unlimited S&T membership for you and a loved one.
- 40% off at Sweat and Tonic shop.
- 20% off at Tonic Bar.
- Access to discounts at up to 5,000 retailers across Canada.
- Employee Assistance Program.
- Supplemental parental leave.
- Up to $2,500 tuition reimbursement annually.