Senior Reliability Engineer

3 days ago

Edmonton, Alberta, Canada Johnson Controls International Full time

Reliability Engineer sought to drive improvement programs and manage field service metrics for Johnson Controls' Data Center Solutions group.

About the Role

As a key member of the Product team, you will play a critical role in driving reliability improvement programs using field service data and managing and distributing field service metrics and data to support data-driven decision making and prioritization within the organization. You will also provide technical support for site root cause analysis efforts by initiating and participating in meetings and following up on action items.

Key Responsibilities

  • Advise and mentor various engineering groups on the application of Reliability / Design Quality Engineering principles.
  • Ensure that these principles are utilized to develop and enhance products that are robust, safe, and effective.
  • Champion the creation of Reliability Plan activities and drive execution to demonstrate reliability and improve risk mitigation.
  • Champion the implementation of FRACAS (Failure Reporting, Analysis, and Corrective Action System) throughout the organization.
  • Assist in the development of preventive maintenance plans for customers.
  • Understand the product lifecycle.
  • Analyze, draw conclusions, report, and present product information utilizing statistical techniques.
  • Verify and assess new product testing plans, including function/reliability and field trial against related standards and policies.
  • Oversee data analytics for commissioning and field service reports to identify emerging and high-risk failures and drive projects for improvement.
  • Develop robust working relationships with Mission Critical Services to drive improvements and maximize revenue.
  • Mentor field service technicians to improve data collection to aid in root cause analysis.

Requirements

  • Bachelor's Degree in mechanical engineering, electrical engineering, or other related technical discipline.
  • Certified Reliability Engineer (CRE) with ASQ (American Society for Quality) or equivalent.
  • Professional Engineering (P.Eng.) designation (APEGA) or equivalent.
  • 10+ years' experience within a reliability engineering and new product development.
  • Experience in establishing reliability engineering principles within organizations.
  • Solid experience in Accelerated Life Testing and Reliability Demonstration Testing.
  • Demonstrated ability to utilize Six Sigma tools (FMEAs, Gauge R&R, Capability Analysis, Statistical Process Control), Design of Experiments.
  • Demonstrated ability to utilize reliability and statistical tools (life data analysis Minitab, Reliasoft Weibull, JPM, etc.).
  • Ability to work/influence team across a matrixed organization on courses of action with minimal assistance using both written and verbal methods.
  • Effectively operate within cross-functional teams.
  • Relentless curiosity and a desire to learn and implement new solutions with proven technical expertise.
  • Ability to communicate with multiple cultures/regions.
  • Exhibit a high-level of self-motivation, sense of urgency, and comfortability making recommendations across broad teams.
  • Ability to track multiple projects simultaneously to ensure adherence to schedule and the JCI process.
  • Open to occasional business travel (domestic and international).

Preferred Qualifications

  • Master's Degree in mechanical engineering, electrical engineering, or other related technical discipline.
  • Practical experience in Design for reliability.
  • Experience with a stage-gate product development process.
  • Lean/Six Sigma training, Green or Black Belt.
  • Familiarity with reading/Interpreting Engineering drawings and understanding GD&T, CAD software.

About the Manager

Edgar Estrada, a Professional Engineer with a strong background in Downhole tool design in the oil and gas industry, is leading the team. With a focus on up-front quality concepts, the team aims to make successful product launches and reduce back-end quality issues.

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