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Receptionist - Maternity Leave

4 months ago

Toronto, Ontario, Canada Right at Home Realty Full time
Salary:

Description:

The Receptionist is the first point of contact for everyone entering the head office, so exceptional customer service and a positive attitude is key to this role. This office position supports the Deals team, our internal and external clients, Realtors, and the Brokerage. Superior attention to detail, maintaining a pleasant disposition while working in a fast-paced environment are all important aspects of this role. This is a full time temporary maternity leave working until approximately October 2024.

Responsibilities:

  • Handling of all incoming head office calls and appropriately assisting or directing the call
  • Responding to email in a timely manner
  • Welcoming guests to the head office and assisting as need be.
  • Assisting Branch Managers, Administrators and Accounting with commission and deal inquiries
  • Following up on outstanding commission cheques and confirmation of closing
  • Distributing the balance of commission cheque to branches
  • Assisting the deal processing team with deal transactions
  • Opening and routing couriers and mail
  • Handling incoming and outgoing faxes
  • Maintain record and reimburse employees for their head office parking.
  • Maintaining a clean and presentable office space
  • Assisting in the ordering of office supplies & replenishing of office stock
  • Other duties as assigned by Management.

Requirements:

  • Proven customer service with a timely response to customer inquiries in a pleasant, courteous, and professional manner.
  • Real estate industry experience an asset, but not required.
  • Ability to identify customer's needs using superior communication skills.
  • Excellent computer skills with knowledge of Adobe and Microsoft Outlook
  • Excellent analytical skills and organizational skills
  • Independent worker and approachable, positive, and respectful team player
  • Ability to handle a very busy, fast-paced environment with multiple priorities.
  • This is an in-person position working at the corporate office, Mon-Fri, 9-5pm.