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Food and Beverage Operations Manager

2 months ago

Québec, Quebec, Canada Delta Hotels Quebec Full time
Operations Manager Operations Manager

Delta Hotels by Marriott is seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for leading the hotel's operations departments, including Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance.

Job Summary

Responsible for assisting in successfully executing all operations in the hotel Operations departments and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Key Responsibilities
  • Lead the Operations team to achieve guest satisfaction and financial goals
  • Develop and implement strategies to improve guest and employee satisfaction
  • Manage and monitor activities that affect the guest experience
  • Assist in performing required annual Quality audit
  • Ensure a viable key control program is in place
  • Review financial statements and sales reports to measure productivity and goal achievement
Requirements
  • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area
About Delta Hotels by Marriott

Delta Hotels by Marriott is a global portfolio of brands with a strong presence in Canada, the United Kingdom, and the United States. We are committed to delivering a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind.

What We Offer
  • A competitive salary range of $57,000 to $72,000 annually
  • A dynamic and inclusive work environment
  • Opportunities for professional growth and development
Marriott International is an Equal Opportunity Employer

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.