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Adventure Guide, Golden Skybridge

3 months ago

Golden, Canada Pursuit Collection Full time
What will be your daily pursuit?

Provide a safe, informative and exceptional experience for guests

This seasonal job is posted as part of our recruitment for summer 2024, with start dates in May / June until September/October.

Compensation

The starting salary for this position is $17.50 per hour

What perks can you expect?
  • Work in a dynamic, culturally diverse team from around the globe
  • Work experience in an iconic, unforgettable, and inspiring location
  • Free access to Pursuit attractions for staff and family, send a friend at half the price
  • Discounted hotel stays under Pursuit's lodging offerings, and discounted food & beverage and retail experiences
  • The chance to work in an inclusive culture and make life-long friends
  • Access to subsidized mental health and wellness resources
  • Opportunities for career growth or future work at other Pursuit locations
  • Access to one of the world's most beautiful and iconic National Parks
What will you do in this job?
  • Daily opening and closing procedures for all of our attractions
  • Supervising the progress and experience of guests on the attractions
  • Fitting harnesses, helmets and other equipment correctly and supervising the use of all safety equipment
  • Conducting safety orientations
  • Using guest engagement skills to ensure a memorable experience for each guest. Building excitement about the forthcoming experience
  • Assuring the safety and wellbeing of guests throughout each experience
  • Coaching, Assisting and Rescuing guest from our attractions as required to ensure all guests have a positive experience
  • Conducting inspections of infrastructure and equipment
  • Assisting with course maintenance
  • Attending required meetings and training
  • Assisting with weigh-in, waivers, and harness distribution
  • Facilitation of guest's experiences, including: establishing rapport with each guest; reviewing safety issues and answering questions; demonstrating how to carry gear and wear safety harnesses; continuing to build relationship with guests throughout the experience by using communication skills to listen, engage, and converse
  • Attaching guests to cables and other equipment and performing essential safety checks every.
  • Assisting with the launching and landing of each participant on the zip lines, ensuring their safety on every approach
  • Responsible for all gear safety and maintenance, including but not limited to washing, cleaning, sanitizing, and preparing the equipment.
What skills and experience do you need for this job?
  • Have great attention to detail to ensure safety and overall positive guest experience
  • Previous experience considered an asset
  • Candidates must be 16 years old on or before April 1 of the summer for which you are applying
  • Prior experience with outdoor recreation, athletics, educational roles, high ropes instructor experience, ziplining, climbing, lift operation or guest relations is a plus
  • Guides must have the ability to read, analyze, and interpret general business instructions, technical procedures, or government regulations written in English
  • Physical Demands, Candidates must:
  • Have the physical capability to assist and accommodate guests of various sizes throughout the course, including rescues
  • Be able to hike, climb, and rappel to and from high altitudes
  • Possess full range of overhead arm motions. Have full hand dexterity. Have strong upper body to pull self and the potential addition of 250 pounds along each cable's incline
  • Be able to walk and stand for long periods of time
  • Every guide is required to work in a fast-paced, professional, and team-oriented work environment. Most work is conducted outdoors in climates from 10° to 35° Celsius
What will your work environment be like?
  • Beautiful. You'll work in an iconic, unforgettable and inspiring locations. You'll see amazing scenery and wildlife. You'll participate in team events - and fun
  • Independent. You'll spend your days in and around our amazing properties.
  • Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog.
  • Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in British Columbia, Canada. Relocation to the area and the legal ability to work in Canada is required.