Social Media Manager

2 weeks ago


Toronto, Ontario, Canada OLIVER Agency - North America Full time

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

About the role:

As the Social Media Manager, you will be responsible for leading the social media strategy, creating content calendars, producing and curating engaging content, reviewing social media analytics and managing blog publishing through WordPress. You will play a key role in building and nurturing online communities, enhancing brand presence, and driving engagement across various digital platforms. This role will manage accessibility-focused social media handles, the ideal candidate will be either from the disability community or closely connected to it, bringing personal insights and genuine understanding to our online engagement efforts.

What you will be doing:
  • Social Media Strategy: Develop and implement a comprehensive social media strategy to increase brand awareness, engagement, and community growth across platforms such as Instagram, LinkedIn, X, Reddit, YouTube and others. Channel health analysis and optimization.
  • Content Calendar Creation: Plan and manage a content calendar that aligns with the overall marketing strategy and meets the needs of our clients and target audiences.
  • Content Production and Curation: Curate and manage high-quality content, including text, images, videos, and infographics, with the support of the creative team, that resonate with our audience and supports brand objectives.
  • Content Publishing: Scheduling and publishing social media content through Sprinklr and managing blog content publishing on WordPress. Publishing outside working hours might be required occasionally.
  • Community Engagement: Monitor and respond to community interactions, fostering a positive and active online presence. Engage with followers, answer questions, and encourage discussions.
  • Analytics and Reporting: Track and analyze key metrics to measure the effectiveness of social media campaigns and content performance. Provide regular insights to inform future strategies.
  • Collaboration: Work closely with the marketing team, graphic designers, and other stakeholders to ensure cohesive and integrated content across all channels.
  • Stay Current: Keep up to date with the latest social media trends, tools, and best practices to ensure our strategies remain innovative and effective.
What you need to be great in this role:
  • Experience: 2-4 years of experience in social media management, content creation, and community engagement.
  • As this role will manage accessibility-focused social media handles, the ideal candidate will be either from the disability community or closely connected to it.
  • Proven track record of developing and executing successful social media strategies.
  • Strong writing, editing, and content production skills.
  • Experience with WordPress and managing blog content.
  • Proficiency in social media management tools (e.g., Sprinklr) and analytics metrics.
  • Excellent communication and interpersonal skills.
  • Creative mindset with a keen eye for design and visual storytelling.
  • Strong organizational skills and ability to manage multiple projects simultaneously.
  • Ability to work independently and as part of a team.
Req ID: 10456#LI-midsenior #LI-FD1

Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what's possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.



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