Wealth Insurance Specialist

Work Location:

Canada

Hours:

37.5

Line of Business:

TD Wealth

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Department Overview

TD Waterhouse Insurance Services Inc. is part of TD Wealth Specialized Planning team; a team of professionals who work with advisors to help families protect, grow, and successfully transition their wealth by delivering world-class advice and legendary client experience. TDWISI provides high net worth clients with comprehensive insurance-based solutions to assist clients in building, preserving, and creating wealth through several tax advantaged strategies. Our insurance solutions are offered utilizing insurance products manufactured by leading third-party insurance carriers. TDWISI supports all insurance sales channels (TDW Private Investment Advice (PIA), TD Private Client Group (PCG) and TDW Financial Planning (FP) including those channels that may compliantly refer insurance sales within TDBFG.

Reporting to the Manager, WISI National Office, the Life Insurance Specialist is a licensed insurance professional with policy sales and servicing experience. They demonstrate a strong knowledge of insurance concepts and strategies to effectively carry out 3 core accountabilities: risk oversight, sales advice, and advisor training. Working in a fast paced, ever-changing environment, they work comfortably with colleagues, other business units and external vendors; demonstrating the ability to cooperate and influence as they take on various projects, delivering to tight deadlines.

Wealth Management

• Work as part of a team that provides oversight of the ever-growing TDWIS in force block of business, currently over 21,000 policies, with a focus on high-risk policies to ensure client objectives/needs continue to be met.
• Provide direct oversight and control of; and a act as the main contact point for policy service and maintenance of a book of clients assigned (subset of the above).
• Maintain oversight of contractual policy changes, including such high-risk transactions as cash value withdrawals, face amount reductions, ownership changes, etc., all with the mandate of mitigation of financial, reputational, and regulatory risk.
• Identify revenue generating opportunities to cross-sell and up-sell including term renewals, replacements and conversions and living benefit solutions.
• provide high quality professional advice to clients ensuring suitability of products recommended and sold while adhering to regulatory requirements (Bank Act, AML, Provincial, Industry, TDWIS requirements).
• Work closely with life insurance carrier experts, including product specialists and marketing actuaries, to investigate and clearly communicate solutions to complicated cases including client complaints.
• Create and deliver insurance training material for new and existing advisors both face to face, webcasts and via the TDW Intranet.
• Develop and manage ongoing partnerships and relationships across various TD Wealth lines of business as well as with external partners.
• Develop a strong knowledge of the TD Wealth Insurance business and the Insurance regulatory environment.
• Maintain awareness of insurance products, initiatives, and developments in the industry and in force services offered by external providers.

Job Requirements

• At least 5+ years' experience in the life insurance business
• Life insurance license and sales experience, mandatory
• Certified Financial Planner (CFP) and/or Chartered Life Underwriter (CLU) designation is an asset
• Experience working in a corporate environment is an asset
• Strong working knowledge in French

Competencies and Personal Qualities:

• High energy and highly motivated, self-starter, results-oriented individual with a commitment to providing an exceptional level of service.
• Demonstrated ability to work independently and possess self-management skills
• Ideal candidate must have a strong insurance industry background and in-depth working knowledge of insurance products, sales concepts and in force policy service strategies.
• Proven relationship management and leadership skills and strong team player.
• Effective organizational skills with the ability to prioritize and meet timelines.
• Proven ability to manage effectively in a multitasking environment, while executing with accuracy.
• Excellent interpersonal and communication skills, both written and verbal.
• Strong analytical, investigative, and problem resolution skills.
• Strong project/program management and presentation skills.
• Expertise in Excel, PowerPoint, Word, and other relevant applications.
• Strong understanding of provincial regulatory requirements for policy management.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you

Language Requirement:

Maîtrise d'une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français /This position requires proficiency in a language other than French to support or deal with customers who require services and support in a language other than French.

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