Senior Service Representative
6 days ago
We are seeking a highly skilled Senior Service Representative to join our Global Trade Operations team at BMO. As a key member of our team, you will be responsible for providing exceptional service to our customers across North America and the UK.
Key Responsibilities- Process and complete Supply Chain Finance transactions in accordance with bank's process standards, ensuring transactions remain within authorized limits.
- Ensure service level agreements are consistently met and customer service is maintained at a high level.
- Effectively manage risks associated with day-to-day transactions.
- Closely review transactions to ensure full compliance with regulations and Bank requirements.
- Maintain strict confidentiality for both customer and Bank information.
- Follow security and safeguarding procedures and apply due diligence in accordance with Bank policy.
- Acquire and maintain a high level of competence and awareness in trade-related matters.
- Partner with internal business partners to ensure delivery of timely, quality, and efficient processing activities.
- Demonstrate efficient and effective use of processing systems.
- Participate in initiatives such as process or system enhancements or new product implementation.
- 1-2 to 3 years of related experience.
- University degree or related qualifications required.
- Thorough knowledge of Supply Chain Finance transactions, including knowledge and understanding of various types of program structures.
- Proven accuracy with alphanumeric data entry and strong organizational skills.
- Sound technical competency in all aspects of accounting, reconciliation, and auditing procedures.
- Strong analytical and problem-solving skills.
- Strong customer service and relationship management skills.
- Strong written and oral communication skills.
- Ability to multi-task in a fast-paced environment.
May be required to work on statutory holidays and within differing time zones as dictated by the business.
Compensation$69,500.00 per year, salaried position with potential for performance-based incentives and discretionary bonuses.
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Senior Service Representative
6 days ago
Toronto, Ontario, Canada BMO Full timeJob SummaryWe are seeking a highly skilled Senior Service Representative to join our Global Trade Operations team at BMO. As a key member of our team, you will be responsible for providing exceptional service to our customers across North America and the UK.Key ResponsibilitiesProcess and complete Supply Chain Finance funding requests and repayments in...
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Senior Service Representative
6 days ago
Toronto, Ontario, Canada BMO Full timeJob SummaryWe are seeking a highly skilled Senior Service Representative to join our Global Trade Operations team at BMO. As a key member of our team, you will be responsible for providing exceptional service to our customers across North America and the UK.Key ResponsibilitiesProcess and complete Supply Chain Finance funding requests and repayments in...
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