Appointment Coordinator
2 weeks ago
Service Appointment Coordinator
Castle Honda, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships, is seeking an experienced and enthusiastic Service Appointment Coordinator to join the team.
This is an exciting opportunity to be part of a company that has been supporting the community for 50 years, where careers are made and fostered with enthusiasm, integrity and respect.
Key Responsibilities:
- Schedule customer vehicle service and maintenance appointments through inbound and outbound campaigns
- Explain recommended and required vehicle maintenance to customers
- Contact customers to confirm upcoming vehicle service and maintenance appointments, and/or reserve appointment for missed appointments
- Act as the initial contact for customer concerns/complaints
Requirements:
- 1 to 2 years' proven experience in customer service and/or business development
- Secondary School diploma, or equivalent experience
- Ability to communicate professionally (verbally and written)
- Self-motivated and driven with a passion for excellence in execution
- Ability to adapt to a changing environment and meet deadlines
- Strong attention to detail; organized and strategic
- Ability to maintain professionalism
- Ability to work independently and with minimal supervision
- Desire to work in a high energy, fast-paced environment
- Proven commitment to quality of work
About Zanchin Automotive Group:
We are a leader in the industry driven by 50 years of people-centric business modeling. Our company culture is built on transparency, communication and engagement, where every team member feels valued, respected and supported.
Why Join Our Team:
- Competitive and generous compensation package
- Enhanced Group Benefits Program, including extended medical, dental, vision, life and more
- Company-provided tools and equipment
- Ongoing development and training, including product and industry knowledge
- Opportunity for career advancement within the group
- Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans and more
How to Proceed:
Send your resume with salary expectations for review and consideration. We thank all applicants for their interest, but only those candidates selected will be contacted.
Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive, equitable and accessible workplace where every team member feels valued, respected and supported, and has the opportunity to reach their full potential.
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