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Account Executive

2 months ago

Mississauga, Ontario, Canada Arjo Full time
**Account Executive (Sales) Job Description** Empower healthcare outcomes by delivering tailored solutions to customers and clients, driving quality of life for residents, patients, and caregivers. Empowering careers at ARJO Join dedicated professionals in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry experts serving your community every day. Arjo welcomes people from all backgrounds and walks of life. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving people's lives. The impact you will have As an Account Executive, you will actively anticipate and exceed the needs of your customers and clients by offering them the best solutions, impacting both health and financial outcomes. By providing recommendations and education around Arjo's portfolio of solutions, you will contribute to supporting increased quality of life for residents, patients, and caregivers. Key Responsibilities • A resilient seller, you are expected to be driven, with the passion and appetite for success, along with the determination to consistently meet exciting targets and demands from both internal and external customers. • An effective business planner, you will identify future opportunities for yourself and the team to support Arjo growth plans. You will optimally use CRM systems to plan and follow up your business leads. • An effective negotiator, you will adapt styles and approaches to enable clients to relate to you, and allow you the opportunity to provide the most appropriate and tailored service. • An effective customer relationship manager, you will have a steadfast desire to satisfy the customer, by taking a "partnership" approach to selling, by listening to and understanding Arjo and the customer's commercial constraints, whilst ensuring that Arjo provide the products and services the customer needs, whilst creating effective options and innovative solutions to resolve and prevent customer issues. • Using your robust relationship management expertise, and effective use of company CRM systems, you will maintain the customer relationship after the sale, while ensuring that the customer receives an efficient after-sales service from the group. • You will use your research and insight gained into customer issues and opportunities as the basis for effective account and customer planning, and to drive effective decision making and sales decisions. • Through collaborative "Cross Selling" and "Up Selling" you will be an effective Solution Designer. You will have the confidence and initiative to negotiate "Win / Win" solutions, the commercial ability to "close the sale" and design effective and creative solutions within commercial constraints. You will understand the importance of negotiating deals that satisfy both the customer and Arjo in the knowledge that the overall solution offered to the customer is more important than any individual product. Requirements • Digital literacy; familiarity with information technology concepts, personal computers, Microsoft Office applications. Experience of CRM systems and other sources to analyze data to understand customer needs • Previous experience in healthcare sales, acute or long-term care preferred • Must be willing to travel to attend scheduled business and corporate functions as required • Must have a valid driver's license and satisfactory driving record • Provide support after hours, on weekends, and holidays as required • Background in handling long sales "Life-cycle" processes and in "consultative" selling, ideally in a group environment, where there has been a requirement to work collaboratively across different functions and areas of expertise • Background of customer relationship management What we will offer in return You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. Our Total Rewards programs reflect who we are as an organization and the value we have in our people. Our programs support our commitment to open communication, ethical behavior, and safety, and growth and development of our employees. All of these programs help to promote our highly engaged and vibrant workplace. Benefits • A positive employee experience is centered on trust, pride, and teamwork • Full Benefit Coverage – medical, dental, vision, life insurance • Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions • Company paid vehicle • Education Assistance Program • December 24 and your birthday as extra paid days off • Statutory Holiday Substitution Program • Volunteer Time Off Program – paid time off to volunteer • Participation in social and wellness events • Base pay and variable compensation • Paid Training and Development - We support the development and growth of our employees through constant training opportunities About Arjo We believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6000 people worldwide and 60 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.