Inside Account Executive

11 hours ago

Mississauga, Ontario, Canada TD SYNNEX Canada ULC Full time
About the Role

As a key member of our team, you will be responsible for managing daily contact with specific accounts, driving revenue, margins, and market share through strategic client-specific business plans. This role requires strong teamwork and leadership skills to ensure a positive customer experience and handle complex issues with minimal supervision.

Key Responsibilities
  • Travel up to 25% for top customer events and strategic meetings.
  • Manage territory P&L, making decisions to enhance profitability.
  • Quote and negotiate prices directly with customers.
  • Engage in face-to-face interactions with customers and vendor partners.
  • Maintain detailed knowledge and strong relationships with all levels within assigned accounts, including executives.
  • Present TD SYNNEX solutions proactively to customers.
  • Identify and resolve moderate issues, including escalations from Inside Account Representatives.
  • Develop and document sales account procedures, delegating repetitive tasks to internal support teams.
  • Drive revenue and profitability growth in the assigned territory.
  • Expand strategic accounts and projects within the business segment or region.
  • Generate opportunities through outbound calls to assigned and potential new customers.
  • Present the TD SYNNEX story and offerings to assigned and new customers.
  • Collaborate on RFPs, proposals, QBRs, and strategic presentations.
  • Manage moderate-level projects, particularly during new customer onboarding.
Requirements
  • 3 to 5 years of relevant experience.
  • Post-secondary degree.
  • Ability to travel for events.
  • Strong organizational skills, ability to prioritize, and multi-task effectively.
  • Collaborate as a team player within an existing team of reps, supporting the account and working closely with the Client Executive assigned to the account, while also maintaining the ability to work independently.
  • Exhibit effective written and verbal communication skills.
  • Able to deliver an excellent customer experience and meet monthly performance metrics.
  • Strong problem-solving, critical thinking, and decision-making skills.
  • Skilled in negotiation and persuasive communication.
  • Excellent organizational, leadership, and time management abilities.
  • Ability to work under stress and meet deadlines.
  • Advanced computer skills (spreadsheets, word processors, databases).
  • Effective communication and collaboration across management levels.
  • Adaptable, able to multi-task, and work independently.
  • Maintains confidentiality and ethical standards.
What's In It For You?
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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