Restaurant Operations Supervisor

1 week ago


Aurora, Ontario, Canada Boston Pizza International Inc. Full time
About the Role:

Boston Pizza International Inc. is seeking a highly skilled and experienced Front of House Supervisor to join our team. As a Front of House Supervisor, you will play a key role in ensuring that our guests have an exceptional dining experience from start to finish.

Key Responsibilities:
  • Assist the General Manager in the daily operations of the restaurant, including training, development, and performance management of the Front of House team members.
  • Support the team in maintaining high standards of customer service, quality, and safety.
  • Lead by example and work collaboratively with team members to achieve goals and objectives.
  • Develop and implement strategies to improve customer satisfaction, retention, and loyalty.
  • Monitor and control labor costs, inventory, and other operational expenses.
  • Collaborate with the management team to develop and implement business plans, goals, and objectives.
Requirements:
  • Proven experience in a supervisory role in the food service industry.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • Ability to work effectively in a team environment.
  • High school diploma or equivalent required; post-secondary education in hospitality or a related field an asset.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive training program.
  • A fun and rewarding work environment.

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