Restaurant Supervisor

2 weeks ago


Aurora, Ontario, Canada Tim Horton's Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Horton's. As a key member of our operations team, you will be responsible for leading a team of food service counter attendants and food preparers to deliver exceptional customer service and quality food products.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of food service staff to ensure efficient service delivery
    • Train staff in job duties, sanitation, and safety procedures to maintain high standards
    • Develop and implement strategies to improve team performance and productivity
  • Customer Service and Quality Control
    • Ensure that food and service meet quality control standards and customer expectations
    • Address customer complaints or concerns in a professional and courteous manner
  • Operations and Administration
    • Establish methods to meet work schedules and ensure efficient use of resources
    • Prepare and submit reports to management on team performance and operational issues
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 year to less than 2 years of experience in a food service environment
  • Work Setting
    • Coffee shop
    • Fast food outlet or concession
    • Restaurant
  • Physical Demands
    • Standing for extended periods
    • Physically demanding work environment
  • Personal Suitability
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Team player
    • Initiative
Benefits
  • Health and Financial Benefits
    • Dental plan
    • Health care plan
    • Vision care benefits
    • Group insurance benefits
  • Work Environment
    • Fast-paced environment
    • Opportunity to work with a dynamic team


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