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Restaurant Operations Manager

2 months ago


Aurora, Ontario, Canada Plates & Bowls Limited Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Plates & Bowls Limited. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Staff Supervision: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Inventory Management: Requisition food and kitchen supplies, and estimate ingredient and supplies required for meal preparation.
  • Training and Development: Train staff in job duties, sanitation and safety procedures, and ensure that they have the necessary skills and knowledge to perform their roles.
  • Quality Control: Ensure that food and service meet quality control standards, and address any customer complaints or concerns in a timely and professional manner.
  • Reporting and Administration: Prepare and submit reports, and establish work schedules for the food service staff.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a food service environment.
  • Work Environment: Ability to work in a fast-paced environment, withstanding noise and heat.
  • Physical Demands: Standing for extended periods, walking, and attention to detail.
  • Personal Suitability: Efficient interpersonal skills, team player, and ability to work under pressure.