Current jobs related to Customer Service Representative - Edmonton, Alberta - Kuehne Nagel

  • Customer Service Representative

    1 month ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    2 months ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesSupervise...

  • Customer Service Representative

    1 month ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job Title: Order Desk AgentWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service.Key Responsibilities:Supervise and Train Staff: Lead and mentor a team of staff members to ensure they are meeting their performance goals and providing excellent customer service.Act as Spokesperson: Represent Alta...

  • Customer Service Representative

    3 weeks ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for supervising staff, training staff, and acting as a spokesperson for the organization. You will also be responsible for addressing customers' complaints or concerns, answering...

  • Customer Service Representative

    3 weeks ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for supervising staff, training staff, and acting as a spokesperson for the organization. You will also be responsible for addressing customers' complaints or concerns, answering...

  • Customer Service Representative

    2 months ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...

  • Customer Service Representative

    2 months ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...

  • Customer Service Representative

    4 weeks ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...

  • Customer Service Representative

    2 months ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...

  • Customer Service Representative

    2 months ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...

  • Customer Service Representative

    2 months ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...

  • Customer Service Representative

    2 weeks ago

    Edmonton, Alberta, Canada IN & OUT TRUCK SERVICE LTD. Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Global Hire Placement Services Inc. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our clients and the public.Key Responsibilities:Provide information to clients and the publicGreet people...

  • Customer Service Representative

    2 weeks ago

    Edmonton, Alberta, Canada IN & OUT TRUCK SERVICE LTD. Full time

    Belle Graphics Inc. is seeking a skilled Customer Service Representative to join our team. The ideal candidate will have a secondary (high) school graduation certificate and be willing to learn. Key responsibilities include greeting clients, providing basic information, ordering office supplies, scheduling appointments, maintaining records, receiving...

  • Customer Service Representative

    1 month ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 month ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 month ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...

  • Customer Service Representative

    4 weeks ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 month ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...

  • Customer Service Representative

    4 weeks ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 month ago

    Edmonton, Alberta, Canada Alta Appliance Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and resolving any issues in a timely and professional manner.Key...

Customer Service Representative

2 months ago

Edmonton, Alberta, Canada Kuehne Nagel Full time
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Edmonton site is looking for a new Customer Service Representative to join our Contract Logistics team. Your Role As the Customer Service Representative you are accountable for maintaining excellent service levels for our internal and external customers through accurate data entry, continuous process improvement and the prompt resolution of issues. You will be reporting to the Warehouse Supervisor. Your Responsibilities
  • Manage communication with clients, carrier brokers and other Kuehne+Nagel offices/facilities for customer service and administration requirements
  • Process all documentation associated with the movement of our clients' inventory into and out of the facility according to client requirements, and in an accurate and timely manner
  • Receiving: ensure all documentation is verified and processed appropriately, in an accurate and efficient manner, while respecting all legal liability requirements
  • Order Processing: ensure all orders are processed in a timely manner and according to the clients' specific requirements
  • Shipping: ensure all bills of lading are correct and confirmed into the appropriate system(s)
  • Document, investigate and resolve all customer concerns in a timely fashion
  • Drive prompt and professional communication at all times for both internal and external customers
  • Document all shipping errors on the required documentation with accuracy and attention to detail
  • Coordinate details for client KPI and internal performance reviews
  • Pursue continuous improvement initiatives to drive increased productivity and service levels

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Your Skills and Experiences
  • 2+ years' customer service experience in the distribution site.
  • Operational, clerical and/or administrative experience relative to freight traffic.
  • Excellent communication skills (both oral and written).
  • Good planning and organization skills; ability to multitask and be a self-starter.
Good Reasons to Join There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-ONSITE