Client Services- Global Delivery, Senior Associate

4 days ago


Toronto, Ontario, Canada State Street Full time
Job Title: Client Operations Associate

State Street Global Delivery is a leading provider of financial information and tools for asset owners and asset managers. We help our clients make informed investment decisions and generate wealth for their customers and beneficiaries.

Job Summary

We are seeking a highly organized and detail-oriented Client Operations Associate to join our team. As a Client Operations Associate, you will be responsible for providing exceptional client service, coordinating services for fund/product start-up/conversions, and interacting with internal teams to ensure timely and accurate service delivery.

Key Responsibilities
  • Respond promptly to client inquiries and requests, providing timely and accurate information and support.
  • Assist with account administration, including account openings, billing setup, tax reclaims, and market openings/exits/updates.
  • Provide online support for client-facing applications and ensure timely and accurate production of client-customized reporting.
  • Collect and analyze data for risk/compliance reporting and identify potential issues or suspicious activity.
  • Collaborate with internal teams to ensure seamless service delivery and provide on-the-job training to new staff.
Requirements
  • Bachelor's degree with business-related coursework or equivalent.
  • 2+ years of related custody and/or fund accounting experience.
  • Strong knowledge of securities markets, languages, and products, as well as legal and regulatory requirements.
  • Proficiency in MS Office applications and spreadsheet software.
  • Excellent organizational, communication, and interpersonal skills.
About Us

State Street Global Delivery is a leading provider of financial information and tools for asset owners and asset managers. We are committed to delivering exceptional client service and helping our clients achieve their investment goals.



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