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Account Manager

2 months ago

Edmonton, Alberta, Canada Grainger Businesses Full time
Job Title: Account Manager at Industrial Distributor

As a prominent industrial distributor operating mainly in North America, Japan, and the United Kingdom, our company plays a vital role in ensuring businesses keep running smoothly by serving over 4.5 million customers worldwide with top-notch products delivered through cutting-edge technology and strong customer relationships. We are dedicated to creating value for our customers, fostering a positive work culture for our team members, and achieving solid financial results.

At our welcoming workplace, you'll have the opportunity to learn, grow, and make a difference by keeping businesses operational and their employees safe. As a certified Great Place to Work company, we are seeking enthusiastic individuals to join our team as we continue to lead the industry for the next century.

Position Summary:

As an Account Manager, you will drive positive sales growth within a specific geographical area or vertical market, managing an average of 40-45 current accounts and generating an average of $2 million in annual revenue. Utilize Grainger's Customer Relationship Management (CRM) tool, Salesforce, to handle various aspects of daily business operations. You will report to the District Sales Manager.

Job Responsibilities (You Will):
  • Comprehend customer objectives and promptly adapt to changing customer requirements
  • Demonstrate awareness of market data and access resources to quickly respond to new developments in customers' businesses
  • Supervise managed inventory tasks to enhance customer understanding, expand contacts within customer groups, and boost sales outcomes
  • Understand Grainger's Value Proposition by offering solutions to drive profitable sales growth
  • Develop strategies to penetrate accounts, including conducting regular business reviews for key customers
Education/Experience (You Have):
  • Minimum of 2 years of direct outside sales experience (or equivalent inside sales or marketing experience)
  • Proficiency in sales forecasting, opportunity management, and customer planning
  • Travel required to visit each customer within the assigned market at least once per month, or more frequently where necessary
  • Strong process discipline, ability to align planning goals with pipeline development processes to increase market revenue
  • Capability to leverage the sales process to address customer objections/concerns and identify suitable solutions
  • High School diploma or equivalent required (Post-Secondary education preferred)

This role may entail visiting customers' sites and adhering to safety regulations regarding the use of personal protective equipment (PPE) on specific customer premises. Safety requirements may include wearing protective gear such as a hard hat, steel-toed boots, and complying with facial hair guidelines to wear required PPE.

Some customers may have policies regarding alcohol and drug screening for on-site contractors and vendors. You may need to undergo customer screening procedures when requested.

Rewards and Benefits:

Our programs offer flexibility and choice to cater to your individual needs. Take a look at some of the benefits you can enjoy with Grainger (benefits may vary based on hours worked):

  • Comprehensive medical, dental, vision, and prescription drug coverage
  • Paid time off (PTO) and up to 12 company holidays annually (based on home province)
  • Life insurance coverage, including options for spousal and dependent coverage
  • Employee Family Assistance Program to support team members with various concerns
  • Retirement savings plans to help you secure your financial future
  • Assistance program for educational and professional membership fees
  • Employee discounts, perks, and more
DEI Statement

We encourage all candidates to apply, even if your experience doesn't precisely match the job requirements, as you may still be the right fit for this role or others. At Grainger, we aim to foster a culture where everyone can be themselves, learn, grow, realize their full potential, and be acknowledged and rewarded for their contributions.

All external candidates are required to undergo pre-employment background checks. Internal candidates transitioning to driving roles will also undergo background checks.

Grainger is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available upon request.