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Psychogeriatric Case Manager

2 months ago


Toronto, Ontario, Canada LOFT Community Services Full time

Job Title: Psychogeriatric Case Manager

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. We are committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve.

About the Role

We are seeking a skilled and compassionate Psychogeriatric Case Manager to join our team. As a key member of our team, you will be responsible for co-ordinating a support network and linkages for older adult and seniors with serious mental illness and other challenges. Your primary goal will be to enable individuals to increase their independence, dignity, and self-respect.

Key Responsibilities

  • Assist clients in the development and implementation of a care plan tailored to their needs and issues, designed to improve quality of life.
  • Act as a liaison and client advocate among those involved with the client's care, including family, other caregivers, medical and other multi-disciplinary providers.
  • Conduct assessments and provide timely and accurate record keeping and reports as required.
  • Provide supportive counselling or referral and linkages to health care, programs, or service providers.
  • Provide crisis management/intervention and assist in the development of crisis plans for clients.
  • Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles.
  • Maintain strict confidentiality and follow all other required policies and procedures.
  • Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favorably on the organization.
  • Attend and actively participate in all required training.
  • Liaise, collaborate and coordinate with other professionals, service providers and partners.

Requirements

  • Completion of degree in social services/human services or equivalent.
  • Minimum 3 years of experience in providing support to vulnerable seniors and older adults with special needs, including mental illness, addictions, and severe social isolation.
  • Group counselling related to mental health, addictions, and related issues.
  • Knowledge of community resources and support.
  • An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with client on goals/priorities.
  • Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills.
  • Good oral and written communication skills and computer literacy, including MS word and Excel.
  • Counselling, responding and assessment skills.
  • Creativity and flexibility to approaches.
  • Ability to work effectively as part of a team and interact with workers from a variety of agencies.
  • Valid drivers' license, ability to drive work vehicles to transport clients.

What We Offer

  • A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability.
  • Defined Benefits Pensions Plan.
  • 24/7 Employee Assistance Program.
  • E-learning program available all year round.
  • Starting vacation time above minimum standard.
  • Additional paid personal and paid sick days.
  • Professional development budget available to help you nurture and shape your career.
  • Corporate Gym membership rate with GoodLife Fitness.
  • Access to Perkopolis, a comprehensive corporate discount program.
  • Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion.
  • Tuition reimbursement program.
  • Maternity-leave top up program.

Our Commitment to Diversity and Inclusion

At LOFT Community Services, we value compassion, collaboration, and community delivered with dignity, innovation, and excellence. We believe that each person has the ability to grow and change, and we are committed to building a workforce who reflects the diversity of the community in which we live and serve.