Customs Freight Services Manager

2 weeks ago


Sarnia, Ontario, Canada Delmar International Inc. Full time

Mandate:

Reporting to the Director of Customs Services, the Customs Freight Services Manager will be the primary contact for key clients, working closely with the customs operations and advisory teams. The candidate will lead a team of associates and oversee the smooth flow of customs-freight operations. Additionally, the candidate will be responsible for onboarding and maintaining new clients, as well as being involved in other client growth opportunities.


Other responsibilities:


• Promote customs services and identify opportunities for cross-selling across all Delmar products.


• Track the arrival and release of cargo through logistics software.


• Arrange the final delivery of imported goods as requested by clients and handle post-release payments and deliveries.


• Process payment of vendor invoices for cargo release and perform accounting and reconciliation of the cost of services.


• Proactively work with clients to address any challenges/opportunities.


• Oversee the team, including scheduling, attendance, performance review, and coaching/guidance, etc.


• Proactively address opportunities for customs-freight process improvements and create SOPs.


Requirements:


• Minimum of 5-8 years of experience in Customs Brokerage and/or Freight Forwarding industry


• College Diploma in International Transportation & Customs or related field is preferred


• Previous experience with staff management is preferred


• Strong business acumen and knowledge of customs procedures, tariffs, and regulatory requirements


• CCS, CTCS, LCB designations are preferred


• Experience in CargoWise One system or related brokerage systems is considered an asset


• Proficiency in MS Office


What You Offer:


• Ability to work independently (drive and self-starter/self-managed)


• Excellent interpersonal skills for interaction with various groups within the organization and capability of motivating your team to ensure successful mandate completion


• Excellent oral and written communication skills


• Exceptional customer service and problem solving skills


• Extremely detail-oriented, organized and able to multi-task


What We Offer:


• Cultural diversity and equal opportunity employer


• Competitive compensation


• Comprehensive Benefits package, including fitness reimbursement program(s)


• Education Reimbursement Program


• Balance between work and home life



  • Sarnia, Ontario, Canada EK Condoreno Full time

    EK Condoreno358 Christina St. N., Unit C, Sarnia, ON N7T 5V7Position: Customer Service Managing SupervisorAnnual Salary: $70,000 to $75,000Working hours: full-time 35 hours per week, 52 weeks per yearThe Customer Service Managing Supervisor will be planning and managing the customer service department. This involves daily decision-making, planning, human...


  • Sarnia, Ontario, Canada Black & McDonald Limited Full time

    BUILD YOUR CAREER AT BLACK & MCDONALD Black & McDonald is an integrated, multi-trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With over 100 years of...


  • Sarnia, Ontario, Canada ESR Healthcare Full time

    Sw developer sarnia Ontario Canada Experience level: Mid-senior Experience required: 3 Years Education level: Bachelor's degree Job function: Business Development Industry: Electrical/Electronic Manufacturing Compensation: View salary Total position: 1 Relocation assistance: No Visa sponsorship eligibility: The candidate can be located in : Sarnia,...


  • Sarnia, Ontario, Canada Everest Automation Full time

    Salary: Job description Job title Steam System TechnicianImmediate superior Mobile Service SupervisorRevised March 2024 Everest Automation Inc. is a leader in the sale of industrial automation equipment and services in Eastern Canada. Our group of over 150 employees has maintained strong growth for more than 20 years. We offer competitive and flexible...


  • Sarnia, Ontario, Canada Paladin Security Full time

    Requirements:-At least two years of security experience in an industrial setting would be an asset.-Post-Secondary education in a law enforcement/security program from a recognizedcollege an asset.-Valid Ontario Security License-Valid First Aid and CPR Level C CertificationJob Summary:-Site Access Control System management includes system configuration,...


  • Sarnia, Ontario, Canada Walmart Canada Full time

    What you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers' shopping list. We have many opportunities in our eCommerce teams, including: OMNI Customer...


  • Sarnia, Ontario, Canada Paladin Security Full time

    Position: Security Guard - Casual City: Sarnia and Corunna, ON Status: Casual/On callHours: Various ShiftsPay Rate: $16.55 – $21.17 based on a levelling system, after site trainingAre you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is...


  • Sarnia, Ontario, Canada Walmart Canada Full time

    What you'll do...Our merchandising associates ensure everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration.We have many opportunities in our Merchandising team, including:Consumables AssociateCosmetics...

  • client advisor

    2 weeks ago


    Sarnia, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners...


  • Sarnia, Ontario, Canada CBI Health Group Full time

    Part-time Occupational Therapist: Sarnia, ON CBI Health is Canada's leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients' lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring...


  • Sarnia, Ontario, Canada Steeves and Rozema Group Full time

    Long Term Care has a unique nursing environment and we take pride in the continuity of care we can provide. With an opportunity to practice skills in an environment where you can focus and really connect with our Residents, we make this place a HomeOur managers cater which benefits they provide to their team. Ask your hiring manager what benefits you can...

  • Mechanical Engineer

    1 week ago


    Sarnia, Ontario, Canada TWD Technologies Ltd. Full time

    Mechanical EngineerFirst established in 1999, TWD has grown into a leading multi-discipline engineering, procurement and construction management company providing project development, execution and engineering services. Our expertise includes oil and gas, pipelines, terminalling and blending, renewables, power, chemical processing, and food and beverage.Are...

  • Cleaner

    1 week ago


    Sarnia, Ontario, Canada Spectrum Health Care Full time

    Household cleaning such as: vacuuming, dusting, sweeping, mopping, laundry and bathroomsListen, observe, and communicate any concerns/changes in the client's physical, and/or environmental conditionQualificationsExperience with general household cleaningCompassionate with a passion for helping othersAbility to speak other languages an assetValid Vulnerable...

  • Registered Nurse

    2 weeks ago


    Sarnia, Ontario, Canada Steeves and Rozema Group Full time

    Long-term relationships with both residents and their families is one of the most rewarding aspects of long-term care nursing come experience it at S&R where we strive to "make communities that are good for life".Ask your hiring manager what benefits you can expect at S&R Across S&R, our leaders have come up with creative benefits in their Homes such as:...


  • Sarnia, Canada Delmar International Inc. Full time

    **Mandate**: **Other responsibilities**: - Promote customs services and identify opportunities for cross-selling across all Delmar products. - Track the arrival and release of cargo through logistics software. - Arrange the final delivery of imported goods as requested by clients and handle post-release payments and deliveries. - Process payment of vendor...


  • Sarnia, Canada Delmar International Inc. Full time

    Mandate: Reporting to the Department Manager, the Customs Document Analyst will be responsible for managing the workflow and processing of incoming international shipping documents in a real-time and fast-paced environment. The candidate will label the documents correctly, move them to the correct receiver, and contact various trading partners for missing...


  • Sarnia, Canada Delmar Group Full time

    Mandate: Reporting to the Department Manager, the Customs Document Analyst will be responsible for managing the workflow and processing of incoming international shipping documents in a real-time and fast-paced environment. The candidate will label the documents correctly, move them to the correct receiver, and contact various trading partners for missing...


  • Sarnia, Canada Delmar Group Full time

    Mandate: Reporting to the Department Manager, the Customs Document Analyst will be responsible for managing the workflow and processing of incoming international shipping documents in a real-time and fast-paced environment. The candidate will label the documents correctly, move them to the correct receiver, and contact various trading partners for missing...


  • Sarnia, Canada Delmar Group Full time

    Mandate: Reporting to the Department Manager, the Customs Document Analyst will be responsible for managing the workflow and processing of incoming international shipping documents in a real-time and fast-paced environment. The candidate will label the documents correctly, move them to the correct receiver, and contact various trading partners for missing...


  • Sarnia, ON, Canada Delmar Group Full time

    Mandate: Reporting to the Department Manager, the Customs Document Analyst will be responsible for managing the workflow and processing of incoming international shipping documents in a real-time and fast-paced environment. The candidate will label the documents correctly, move them to the correct receiver, and contact various trading partners for...

  • Customs Operations

    3 days ago


    Sarnia, Canada DHL Full time

    Are you looking for experience that will give you opportunities to develop and build a career? DHL Global Forwarding is a Freight Forwarding organization that is the expert in global air, ocean and ground Freight Forwarding. Our passion is to enable international trade utilizing the best teams in the industry. We simplify our customer operations and maximize...


  • Sarnia, Canada EK Condoreno Full time

    EK Condoreno358 Christina St. N., Unit C, Sarnia, ON N7T 5V7Position: Customer Service Managing SupervisorAnnual Salary: $70,000 to $75,000Working hours: full-time 35 hours per week, 52 weeks per yearThe Customer Service Managing Supervisor will be planning and managing the customer service department. This involves daily decision-making, planning, human...


  • Sarnia, Canada Serv-A-Yard Ltd. Full time

    Serv A Yard, Sarnia’s Preferred Landscaping Choice, offers great opportunities for advancement. Its 50-year proven track record and unique atmosphere will reward both intellectually and financially. Serv-A-Yard is looking to grow our team with a customer service leader. This position is responsible for providing exceptional customer service for all...


  • Sarnia, Canada ARLANXEO Full time

    Job Code: 2587- Location: Sarnia, CA, N7T 7M2**About ARLANXEO** As one of the major players in the rubber industry, ARLANXEO recognizes that we must examine every stage in the life of our rubber products to reduce their environmental footprint. Find out how you can make a difference at ARLANXEO. **What ARLANXEO offers you** At ARLANXEO we do our best to...


  • Sarnia, Canada Willson International Ltd. Full time

    Love going to work every day? We do. Interested in a career with a progressive fourth generation, family owned company with 100 years of experience? Willson International is a fourth-generation organization offering Customs Brokerage and Third Party Logistics solutions to our client. We are dedicated to our people because the people we hire are the...


  • Sarnia, Canada Willson International Ltd. Full time

    Love going to work every day? We do. Interested in a career with a progressive fourth generation, family owned company with 100 years of experience? Willson International is a fourth-generation organization offering Customs Brokerage and Third Party Logistics solutions to our client. We are dedicated to our people because the people we hire are the...


  • Sarnia, Canada Willson International Ltd. Full time

    Love going to work every day? We do. Interested in a career with a progressive fourth generation, family owned company with 100 years of experience? Willson International is a fourth-generation organization offering Customs Brokerage and Third Party Logistics solutions to our client. We are dedicated to our people because the people we hire are the...


  • Sarnia, Canada Willson International Ltd. Full time

    Love going to work every day? We do. Interested in a career with a progressive fourth generation, family owned company with 100 years of experience? Willson International is a fourth-generation organization offering Customs Brokerage and Third Party Logistics solutions to our client. We are dedicated to our people because the people we hire are the...


  • Sarnia, Canada Willson International Ltd. Full time

    Love going to work every day? We do. Interested in a career with a progressive fourth generation, family owned company with 100 years of experience? Willson International is a fourth-generation organization offering Customs Brokerage and Third Party Logistics solutions to our client. We are dedicated to our people because the people we hire are the...

  • Rail Car Helper

    6 days ago


    Sarnia, Canada Procor Limited - Field Services Full time

    **Railcar Helper - Sarnia, ON** Procor Limited manages Canada’s largest private tank car lease fleet and operates an extensive repair network across the country. Our fleet has grown to include more than 30,500 special purpose tank and freight cars. Procor also operates 27 repair locations servicing the petroleum, petrochemicals, plastics, chemicals,...

  • Analyste Asset H/F

    1 week ago


    Sarnia, ON, Canada Delmar Group Full time

    Reporting to the Department Manager, the Customs Document Analyst will be responsible for managing the workflow and processing of incoming international shipping documents in a real-time and fast-paced environment. Previous customer service experience within the freight forwarding/brokerage industry is an asset Customs and International Freight...

  • Service Manager

    3 days ago


    Sarnia, Canada Sarnia Volkswagen Full time

    At the Progressive Automotive Group, we are looking for a Service Manager/Advisor to join our team. The Service Manager/Advisor will be responsible for overseeing the operations of our Service Department, as well as being an active Service Advisor. Our company is growing rapidly, and we require a highly motivated, and achievement-oriented team player that...


  • Sarnia, Canada Coffee Culture Cafe and Eatery Full time

    We currently are looking for several permanent team members to join our team. We are searching for engaging, courteous team members who are passionate about food and beverage preparation and education. The barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a...

  • Customer Service Clerk

    12 hours ago


    Sarnia, Canada Riverside Print & Signs Full time

    Education: No degree, certificate or diploma - Experience: Experience an asset **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for refunds and credits - Explain the type and cost of services offered - Issue receipts and other forms - Perform general...