Customs Document Analyst

3 weeks ago


Sarnia ON, Canada Delmar Group Full time

Mandate:

Reporting to the Department Manager, the Customs Document Analyst will be responsible for managing the workflow and processing of incoming international shipping documents in a real-time and fast-paced environment. The candidate will label the documents correctly, move them to the correct receiver, and contact various trading partners for missing documentation. Lastly, he/she/they will provide customer service support with outside business partners/stakeholders.

Requirements:

  • Must possess a high school diploma
  • Previous customer service experience within the freight forwarding/brokerage industry is an asset
  • Customs and International Freight document knowledge is an asset
  • Working knowledge of MS Office and computer
  • Shift flexibility; varied work schedule

What You Offer:

  • Exceptional communication skills, verbal and written in English
  • Ability to work efficiently in a team environment as well as independently
  • Extremely detail oriented, highly organized and an outstanding ability to multi-task

What We Offer:

  • Equal opportunity employer
  • Competitive compensation
  • Comprehensive Benefits package, including fitness reimbursement program(s)
  • Education Reimbursement Program
  • Balance between work and home life
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