front of house coordinator
4 weeks ago
Are you passionate about the arts and skilled at creating memorable experiences for guests? Evergreen Cultural Centre (ECC) is seeking a dynamic and enthusiastic Front of House Coordinator to join our team This exciting event-based position is responsible for ensuring the smooth delivery of all customer-facing activities, including event planning, setup and implementation, bar management, staff and volunteer supervision, and providing artist hospitality.
This position reports to the Executive Director and is supported by part-time assistants who help oversee events.While this offers some discretion in determining your schedule, due to the event-based nature of the work, most hours will be in the afternoons and evenings and is not eligible for remote work.
Key Responsibilities:
Event Hosting:
Act as the consummate host for theatre presentations, events, and receptions, ensuring the comfort and safety of our patrons.
Planning & Supervision:
Plan and supervise front of house activities for both public and private events.
Bar Management:
Oversee concession operations with an entrepreneurial spirit, ensuring proper handling of food and beverages.
Collaboration:
Work closely with program managers and technical crew to ensure a common understanding of event requirements.
Inventory Management:
Ensure concession products are stocked and sourced locally, maintaining accurate records of sales and inventory.
Regulatory Compliance:
Represent ECC to the Liquor and Cannabis Regulation Branch.
Training & Supervision:
Train and supervise front of house staff and volunteers.
Client and Artist Support:
Coordinate pre- and post-event activities including reception catering, merchandise sales, and artist hospitality.
Catering Coordination:
Coordinate catering services for receptions and events.
Additional Duties:
Perform other related duties as required by the Executive Director.
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