front of house coordinator

4 weeks ago


Coquitlam, British Columbia, Canada Evergreen Cultural Centre Full time

Are you passionate about the arts and skilled at creating memorable experiences for guests? Evergreen Cultural Centre (ECC) is seeking a dynamic and enthusiastic Front of House Coordinator to join our team This exciting event-based position is responsible for ensuring the smooth delivery of all customer-facing activities, including event planning, setup and implementation, bar management, staff and volunteer supervision, and providing artist hospitality.

This position reports to the Executive Director and is supported by part-time assistants who help oversee events.

While this offers some discretion in determining your schedule, due to the event-based nature of the work, most hours will be in the afternoons and evenings and is not eligible for remote work.


Key Responsibilities:

Event Hosting:

Act as the consummate host for theatre presentations, events, and receptions, ensuring the comfort and safety of our patrons.


Planning & Supervision:
Plan and supervise front of house activities for both public and private events.

Bar Management:
Oversee concession operations with an entrepreneurial spirit, ensuring proper handling of food and beverages.

Collaboration:
Work closely with program managers and technical crew to ensure a common understanding of event requirements.

Inventory Management:
Ensure concession products are stocked and sourced locally, maintaining accurate records of sales and inventory.

Regulatory Compliance:
Represent ECC to the Liquor and Cannabis Regulation Branch.

Training & Supervision:
Train and supervise front of house staff and volunteers.

Client and Artist Support:
Coordinate pre- and post-event activities including reception catering, merchandise sales, and artist hospitality.

Catering Coordination:
Coordinate catering services for receptions and events.

Additional Duties:
Perform other related duties as required by the Executive Director.

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