Customer Quality Specialist

4 hours ago

Bradford, Ontario, Canada Magna International Inc. Full time
About the Role

We are seeking a highly skilled Quality Assurance Professional to join our team at Magna International Inc. in Bradford West Gwillimbury. As a key member of our quality team, you will be responsible for ensuring the highest standards of quality in our products and processes.

Key Responsibilities
  • Coordinate containment, sort/rework actions for external and internal issues
  • Lead and coordinate problem solving for customer concerns (customer specific reports: 8D, 7 step, 5 phase, Is/Is Not, 6 Panel, etc.)
  • Participate in customer quality meetings
  • Manage field representatives to ensure effective containment and timely closure of customer concerns and New Model Launch support
  • Perform customer goodwill visits as required
  • Identify quality improvement and defect prevention developing and implementing mistake/error proofing fixtures and devices
  • Facilitate quality related meetings for assigned products and keep up to date meeting minutes
  • Lead and Coordinate problem solving for internal concern resolution
  • Coordinate and approve shop floor containment process and follows up on execution
  • Update Business Center panels and participates in report out meetings, including QOS/Stepdown/Work Packages
  • Participate in the approval process of temporary deviations to current product and processes (i.e. Supplier Request Deviations, Customer Change)
  • Participate in Layered Process Audits (LPA) and supports closure of open items found during the audit
  • Reviews and supports work orders for engineering changes, special build, and service
  • Participate in 5S implementation
  • Perform daily line walks/audits on assigned assembly lines
  • Always maintains safety and good housekeeping
  • Participate in Troubled Incident Report (TIR) investigation, prepares 8D report
  • Assists PQ inspectors/Fixture engineer to maintain T&E/ durability fixtures
  • Trains Inspectors/Operators on proper inspection techniques
Requirements
  • Completion of community college diploma/certificate
  • 3 to less than 5 years of work related experience
  • Minimum completion of post-secondary education program in mechanical/quality engineering
  • Above average computer skills necessary in Microsoft applications. Team Center, Compliant Pro & minitab experience an asset
  • Core Tools knowledge
  • Have sound knowledge in Measurement System Analysis
  • Have sound knowledge in Statistical process control
  • ASQC certification as a quality engineer (CQE) preferred
  • Experience with Tier1 automotive preferred
  • A-Level requires a minimum of 5 years related manufacturing experience in a high-speed assembly / manufacturing environment
  • X - Ray Safety Officer Preferred (ECU operations)
  • IPC Certified Trainer Preferred (ECU operations)
  • Experience in Customer portals preferred
About Us

Magna International Inc. is a leading global automotive supplier. We are committed to delivering innovative solutions that make vehicles safer, cleaner, and more efficient. Our team is passionate about making a difference and we are looking for talented individuals to join us in this mission.

What We Offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects.

Site Benefits

We are proud to be an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where everyone can thrive.

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