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Operations and Administrative Assistant

2 months ago


Vancouver, British Columbia, Canada UBC Full time
Job Summary

This role provides critical support to the Faculty's Dean's Office portfolios, ensuring the smooth operation of day-to-day activities. The Operations and Administrative Assistant will be the welcoming face, organizing administrative systems, and connecting team operations. In supporting the Executive Coordinator, this position provides a full range of administrative support and duties associated with the Faculty and in the Dean's Office.

Key Responsibilities
  • Provides administrative support to the Dean's Office, including coordination and functions of the mailrooms and copy center.
  • Coordinates venue, equipment, and catering requirements for events.
  • Prepares agendas for various committees and working groups and other meetings as required.
  • Attends, records, and transcribes minutes of various committees and working groups and other meetings as required.
  • Performs a wide variety of office tasks, such as developing and maintaining a filing system, organizing and scheduling.
  • Types a variety of materials from draft copy, formats, and edits electronic drafts using a variety of computer applications.
  • Establishes and maintains professional relationships with third parties/vendors.
  • Creates/maintains spreadsheets and documents as required.
  • Collects and compiles data for reports from manual and electronic sources.
  • Trains new faculty, staff, and graduate students on photocopy machines and procedures.
  • Maintains Xerox database for photocopiers. Maintains and organizes mailrooms for the building, handles incoming/outgoing mail, keeps mailboxes in order and properly labelled, sends and releases faxes as needed; co-ordinates courier services (courier pick-ups and delivery processes like forms, requisitions and waybills, etc.); hand-delivers urgent mail and postings on occasion; and posts notices on department bulletin boards.
  • Provides general assistance such as collating information, lockers, key requests, stationery supplies, photocopying, and scanning.
Operations Team Support
  • Provides support to the Operations team in the loading bay.
  • Point person for the shipping and receiving zones, handling packages carefully and connecting them to their rightful owners.
  • Welcomes guests to the operations office, provides insightful responses to queries, and appropriately guides visitors.
  • Coordinates access for visitors ensuring a seamless sign-in and return process while monitoring our card inventory. Programs card access requests using ACMS software.
  • Coordinates the lost and found service, meticulously logging and returning items to their seekers.
  • Acts as primary contact for the Building Access and Maintenance: Supports our operations by coordinating building maintenance and access, utilizing UBC systems software like PlanOn, ACMS, and SimpleK. Submits building service requests to UBC Building Operations using PlanOn software. Submits key access requests using SimpleK software.
  • Responsible for keeping electronic records in seamless order, from tracking lists to equipment inventories, ensuring everything is up-to-date and easily accessible.
  • Maintains and updates Operations inventories and tracking files to keep records accurate and up-to-date; files include the following:
    • Building Ops Service Request Tracking List
    • Pharm Sci Building Space Allocation Tracking List
    • Pharm Sci ULT Freezer Inventories - Master List and Shared List
    • Research Equipment Inventories - Common Equipment, Lab Equipment
    • Equipment Repair Records
    • Technician and Vendor Contact Lists
    • Pharm Sci Asset Management Software
  • Works collaboratively and provides invaluable support to administrative, research, and other team members of the Faculty of Pharmaceutical Sciences.
  • Lends a hand to our IT/AV crew, ensuring our tech (Teaching and Research) runs without glitches.
  • As needed, attends the Faculty's LST meetings as an ex-officio member and may be requested to take minutes.
Requirements

This role requires a high school graduation, plus one year of related training, plus two years of related experience, or an equivalent combination of education and experience. The ideal candidate will demonstrate a commitment to enhancing their own awareness, knowledge, and skills related to equity, diversity, and inclusion.

The successful candidate will have experience in the use of standard computer applications such as MS Word and the ability to work under pressure to meet deadlines. They will also have the ability to maintain accuracy and attention to detail, exercise tact and discretion, and work effectively independently and in a team environment.